The place is good enough, with rooms offering more space than other hotels in the same category and price range. Nice onsen.
But: Poorly cleaned room, with dust bunnies flying around, including on door ornaments, pulls the experience down.
Top that with square headed staff refusing to allow me to use the showers in the onsen at the end of the last day of a five night stay, to change from business attire to casual before catching a flight. Then it’s a not staying there again kind of issue.
(I was traveling for business and asked well in advance, so ended up booking the remainder of my stay at another hotel, where they unsolicited offered me to use the onsen showers upon my return to collect my stored luggage at the checkout date!)