10/10 - Ngoại hạng
14/04/2025
Various Problems and Complaints
Was provided the password to the WiFi upon check-in, but it would not connect. Called the front office twice about 30 minutes apart to find out if it was down and let it ring at least 50 times each with no answer. Talked to same desk manager at check-in and maybe the owner/manager the next morning at check-out to complain. The owner/manager said I should have called and I told him I did with the details above. He said they would do better.
Also, the cold water knob was so difficult to turn that my wife could not turn it off. I was able to do so. Told them at check-out about the problem.
There was one towel and one floor mat rolled up like a towel instead of two towels. There was a second floor mat available. Told them at check-out about the problem.
No shampoo or conditioner was provided. Did not call since we bring our own.
David
David, nghỉ 1 đêm
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