2/10 Poor
16 Dec 2024
AVOID!!! I suffered so you don't have to!!!
I had to check out and change hotels after one night because the conditions were so run-down and the air conditioning was broken (windows were screwed shut) and I didn't even want to change rooms because I could just tell that it would be something else wrong. I asked for an early checkout the first night but was told by the guy at the front desk he didn't have the authority, come back at 7am. So I did and the guy told me he would refund me for the unused nights. I'm like great thanks and go upstairs to pack. Then I get a call from the guy saying his manager says he'll upgrade me, I say I don't want an upgrade, I just want to get out of this place. Then they tell me I have to check out right then and there—at 7:30am—if I want my money back for the unused nights.
Verified traveller
4-night trip
Verified Hotels.com guest review