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citizenM San Francisco Union Square

4.0 star property
Central hotel with restaurant, connected to a railway/underground station, near Oracle Park

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Photo gallery for citizenM San Francisco Union Square

Room, 1 King Bed | City view
Building design
Exterior
Exterior
Bar (on property)
In the heart of San Francisco, citizenM San Francisco Union Square offers a modern retreat. Enjoy a meal at canteenM, stay fit in the 24-hour gym, or get work done in the business center. With free WiFi and helpful multilingual staff, previous guests rave about this hotel's convenient location and delicious breakfast.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Non-smoking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • Restaurants
  • Breakfast available
  • 24-hour fitness centre
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Front desk safe
  • Water dispenser

Feel at home (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Lift
  • In-room climate control (air conditioning)
The current price is 3.868.338 ₫
4.552.696 ₫ total
includes taxes & fees
9 May - 10 May

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Fridge
LED TV
Pillow-top bed
Premium bedding
Rainfall showerhead
Hydromassage showerhead
Eco-friendly toiletries
  • City view
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby sitting area

Chancellor Hotel on Union Square

  • Free WiFi
  • Connecting rooms available
  • Bar
  • Laundry facilities
9.4 out of 10, Exceptional, 2,712 reviews
The price is 3.014.188 ₫
3.554.652 ₫ total
includes taxes & fees
11 May - 12 May
Chancellor Hotel on Union Square

About the area

Map
72 Ellis Street, San Francisco, CA, 94102

What's nearby

  • Union Square - 3 min walk - 0.3 km
  • San Francisco Museum of Modern Art - 8 min walk - 0.7 km
  • Moscone Convention Center - 11 min walk - 1.0 km
  • Oracle Park - 3 min drive - 2.5 km
  • Lombard Street - 4 min drive - 2.8 km

Getting around

  • San Carlos, CA (SQL) - 28 min drive
  • San Francisco International Airport (SFO) - 30 min drive
  • Concord, CA (CCR-Buchanan Field) - 35 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 41 min drive
  • Bayshore Station - 9 min drive
  • South San Francisco Station - 14 min drive
  • San Francisco Station - 19 min walk
  • Market St & 4th St Stop - 2 min walk
  • Powell St & O'Farrell St Stop - 2 min walk
  • Market St & Stockton St Stop - 2 min walk

Restaurants

  • ‪Cable55 - ‬3 min walk
  • ‪Kin Khao - ‬3 min walk
  • ‪King Of Thai Noodle - ‬2 min walk
  • ‪Caffé Central - ‬2 min walk
  • ‪Burger King - ‬2 min walk

About this property

citizenM San Francisco Union Square

When you stay at citizenM San Francisco Union Square, you'll be in a great location, within a short 10-minute walk of Union Square and San Francisco Museum of Modern Art. Guests can grab a bite to eat at the coffee shop/cafe and visit the 24-hour fitness centre for a workout. Also, Moscone Convention Center and Oracle Park are a short five-minute drive away. Fellow travellers say great things about the comfortable beds and helpful staff. Public transportation is only a short walk: Market St & 4th St Stop and Powell St & O'Farrell St Stop are only steps away.

Languages

English

At a glance

DONE

Hotel size

    • 195 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's CitizenM mobile app before check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Co-working spaces

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2021
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • 24-hour fitness centre
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • IPad
  • IPod docking station
  • LED television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Housekeeping (on request)
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 22 per person
  • Late checkout can be arranged for an extra charge of USD 69 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

citizenM San Francisco Union Square Hotel
citizenM San Francisco Union Square San Francisco
citizenM San Francisco Union Square Hotel San Francisco

Frequently asked questions

Does citizenM San Francisco Union Square offer free cancellation for a full refund?

Yes, citizenM San Francisco Union Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM San Francisco Union Square?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM San Francisco Union Square?

Sorry, there's no on-site parking at citizenM San Francisco Union Square.

What are the check-in and check-out times at citizenM San Francisco Union Square?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at citizenM San Francisco Union Square?

No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.

What is there to do at citizenM San Francisco Union Square and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near citizenM San Francisco Union Square?

Yes, there's an on-site restaurant, canteenM.

What's the area around citizenM San Francisco Union Square like?

CitizenM San Francisco Union Square is in Union Square, a short 2-minute walk from Market St & 4th St Stop and 11 minutes' walk from Moscone Convention Center. Travellers say that the area is walkable and good for shopping.

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citizenM San Francisco Union Square Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Bar
Breakfast
Restaurant
Cities
Ambience
View

What guests liked

  • Breakfast was a highlight with a large choice of food and often refreshed options. (25 reviews)
  • The gym is great and a nice addition to the property's amenities. (6 reviews)
  • The property's bar and restaurant area was fantastic with fun and attentive staff. (4 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Loved my stay!!

Great service and great experience!!
Kiea, 2-night trip

10/10 Exceptional

This was a great place to stay. Very convenient location, so much to do within a mile radius!
Jordanne, 2-night trip

10/10 Exceptional

Great staff and location
Desiree, 2-night trip

10/10 Exceptional

Great stay!!!

Hi had an amazing stay!!! Loved to service and would definitely recommend again. CitizenM is a new staple for me!!
Kiea, 1-night trip

10/10 Exceptional

Amazing stay, all the staff were friendly and helpful. Room was super clean and very high tech. The black out curtains in the room made sleep amazing.
John, 2-night trip

10/10 Exceptional

Citizen M is a great hotel. The atmosphere, the rooms, the breakfast add-on (well worth it!). Beds are comfortable and rooms are so quite. Highly recommend!
Isabel, 3-night trip

10/10 Exceptional

The hotel is clean, cozy, and perfect, with an excellent location and outstanding staff.
Maryam, 5-night trip

10/10 Exceptional

Friendly staff and a clean modern room
Lisa, 2-night trip

10/10 Exceptional

Would definitely stay again!
Allison, 3-night trip

10/10 Exceptional

We enjoyed our stay here. It was clean, cozy, and perfect for my birthday weekend!
Stephanie, 2-night trip

10/10 Exceptional

Compact business hotel.

This is a good business hotel. Every room is brand new and modular in design. Very compact, and reminds you of staying in Japan. But big enough, and very clean.
Frank, 5-night trip

10/10 Exceptional

Love this place!
Heather, 3-night trip

10/10 Exceptional

amazing place
RUTH, 1-night trip

10/10 Exceptional

Comfortable clean tiny tech hotel

Nice clean tiny tech-hotel with small but comfortable rooms. Bed was great.
Samuel, 2-night trip

10/10 Exceptional

Sorprendente pero muy acogedor. Desayuno muy bueno

I was a bit astonish at the beginning, but I must say that my stay was excellent
Eva, 4-night trip

10/10 Exceptional

I liked the style and cleanliness of the property and hotel room.
Radha, 1-night trip

8/10 Very good

It was nice, bed not super comfortable
Romany, 1-night trip

10/10 Exceptional

SF!

Great stay! Staff were very friendly and helpful. Rooms are small yet cozy and beds are comfortable. Modern set up with cool art…great location too! Can’t wait to visit again.
LaTasha, 3-night trip

10/10 Exceptional

Nice place and kind personel
Cinthya, 1-night trip

10/10 Exceptional

Everything here was absolutely amazing it was so calming and in the perfect spot for transportation
Luis, 3-night trip

10/10 Exceptional

Great staff and great amenities
Adam, 3-night trip

10/10 Exceptional

Room was amazing clean and comfortable definitely a unique stay loved it
erik, 1-night trip

10/10 Exceptional

Really liked the staff, specially the red headed woman (sorry forgot her name) who helped us on check-in, she was very helpfull.
Gerson, 5-night trip

10/10 Exceptional

Wonderful experience from the time I checked in to the time I checked out!
Adrianna, 2-night trip

10/10 Exceptional

Beautiful room, perfect And clean. Friendly, knowledgeable, thoughtful and professional staff made us welcome and took great care of us. breakfast was delicious - love the decor and common spaces
Catherine, 1-night trip