2/10 Poor
25 Nov 2024
Stay clear of this place!!!
Checked in but had no room keys, had to wait almost an hour to get key. Room was to be a suite, but only had beds in it. Floor in room was filthy. Bed sheets stained. No phone in room to call front desk. Found out from front desk staff that the first floor was mostly known drug users that lived there. One was smoking meth and they let him stay. Place reeked of marijuana. Some of the people who live there took up the lobby. Sitting with their dirty bare feet in the chairs, picking their toenails. Front desk staff could only say "We are under new management." Asked to speak to the manager, who lives on site, but he never showed his face. On line was nothing like real life!! Worst stay ever!!
Karina
Karina, 2-night family trip
Verified Hotels.com guest review