4/10 - Khá
07/02/2026
I stayed here for four nights in January. Unfortunately, this was one of the worst hotel experiences I have had. For 3 out of the 4 nights, there was no hot water in the shower.
In the middle of an NYC winter, taking cold/lukewarm showers is unacceptable. Despite notifying the front desk, the issue was not resolved in a timely manner. While the location was good (we were in Long Island City right near Queens), staff did not offer any support beyond telling us to keep running water (which we did every night). Especially in the winter, a proper functioning shower (with at least warm water is a basic requirement.
I expected much better for the price and for this level of hotel. I cannot recommend this hotel to others traveling during winter months.
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