Cheshire Cat Inn - Santa Barbara

Our first day's impression was terrible. Only the coffee area that said guest entry was open so we waited there and no one came. We got there at 3 and after about 15 minutes, we started walking around trying to find anyone. Then we went to the building that was locked and knocked and rang the doorbell and no one answered. So I called customer service, and someone who I'm guessing isn't in the state answered and said oh it's not 3 yet, to which I said it's 3:30, someone should be here, and they apologized and said yes it's past 3, someone should be there. So I ring the doorbell again while I'm on the phone, and finally a lady comes to the door and hears that I'm on the phone with customer service so rudely says "I was here the whole time but I can't do two things at once and I was busy." She didn't apologize at all for us waiting over 30 minutes for and her tone was really rude. Then she says rudely "don't bring your bags up here because I don't know which building you're in." We try to be courteous and say we've never stayed at a B&B so we're not sure what to expect. I ask her if there is a safety box and she says again in a rude manner, "this is a B&B, there is no safety box." The next day's breakfast was delicious, and the other lady who appears to also run the place was very nice and very courteous, unlike the woman we met the first day. That second lady made our checkout on the third day really very easy and she was a pleasure to work with.

Staff was attentive, amenities were wonderful, room was comfortable. The breakfasts were delicious!

Very cozy and quaint.

very nice

This was a beautiful Bed and Breakfast. The room was great, but the gardens and backyard seating areas were the most beautiful and relaxing part of it all. Breakfast was delicious! There was also wine and cheese in the afternoon. Really loved staying here and met the nicest people!