We reserved the traditional Japanese room for our family of 6. I was very happy with our stay, but I will provide some details to help others decide if this property is for them.
Check in: this takes time (plan 30-60 min), and must be done at Kyoto Station (read the email for exact location, it’s across the street). They do include a shuttle to the property and this is included in my check in time estimate.
Location: wonderful, walking distance to many great sights and markets/shopping. The metro is a 7-8 minute walk, which is notable for the end of your stay.
Property: very clean and new. Washing machine was great and shower doubles as a dryer. If you move hangers into the shower, you can dry a full load overnight. The room is small and I would not put more than 2 adults in the traditional room. The beds and pillows are very firm, my least favourite part of my stay. Rooms seemed well insulated for noise. Kitchen had basic amenities. Limited plug ins. For the Japanese room, 2 sleep on the tatami floor, which is in the same room as the dining table. If you move the table to one wall, there is space, and my daughters appreciated how the doors could close for privacy. With beds set up for 6, there is not a lot of room left, so best for people who plan to be out and about all day.
Check out: self check out, so as quick as can be. You have the option of self storing luggage at your property or at the office in Kyoto station.