Mantra on Salt Beach - Thị trấn Kingscliff

Room was good, breakfast wasn't worth the money and the Italian restaurant was the worst I have very been too.

Great sheltered and heated pool for a windy cool day.

We had people in neighbouring rooms smoking on the verandah we were never given the option of a non smoking room/ area There was minimal parking It was a considerably long walk to the room through the facility maze The hallways smelt wet The room was extremely small - but it was comfortable View was neighbouring roofs - felt like we'd booked to stay in the city Check in / check out was quick and easy

We booked an ocean view room. When we arrived we were put in a room way out in the bush with a view of suburbia. We complained. After much arguing the hotel agreed to move us to a better room - with ocean glimpses nothwithstanding we paid for an ocean view wuite. However because they had put us in the wrong room they wanted to charge us $25 for cleaning. We were in the room about 30 minutes while they were sorting the problem We refused to pay as we had not touched or used anything. They ended up waiving the cleaning fee. Once we were settled in our room we discovered there was no housekeeping service. If we wanted our bed made or fresh linen we were expected to pay $25 a day for the service. We were provided with one small bar of soap for the entire three day stay and the other toiletry tubes were only half full. Upon checking in we were asked if we wanted to pay for breakfast then as it is $20 on checking in and if we wanted to have breakfast there we would have to pay $25 on the day. We did not see any room service staff during our 3 night stay. This is appalling for a resort that claims to be 4.5 star. We won't be staying at a Mantra resort again. We were informed that this is the situation throughout the Mantra chain.

Great room for an extended stay. Very comfortable mini apartment. Too cold for tge beach or pool so cant comment on that!