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The Resort at Governor's Crossing

3.5 star property
Where family memories are made: splash around in our water park or tee off at mini golf. Let us take care of you with express check-in/check-out.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Resort at Governor's Crossing

Exterior
Water park
Property grounds
Children’s play area – outdoor
Terrace/patio
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Air conditioning
  • Free WiFi
Main amenities
  • Indoor pool and lazy river
  • Free water park
  • Free children's club
  • Fitness centre
  • Sauna
  • Children's pool
  • Hot tub
  • Waterslide
  • Terrace
  • 24-hour front desk
  • Arcade/games room
  • Reception fireplace
For families
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Kitchen
  • Separate bedroom
  • Television

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Studio, 1 Queen Bed, Kitchen

Highlights

Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Separate bedroom
Shower/bath combination
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 66 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 98 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 99 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 66 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 99 sq m
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 66 sq m
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 98 sq m
  • Sleeps 10
  • 2 Queen Beds, 1 Single Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

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About the area

Map
225 Collier Drive, Sevierville, TN, 37862

What's nearby

  • Tanger Outlets - 3 min drive
  • Titanic Museum - 3 min drive
  • WonderWorks - 4 min drive
  • Island at Pigeon Forge - 7 min drive
  • Dollywood's Splash Country - 7 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 50 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Applewood Farmhouse Restaurant - ‬4 min drive
  • ‪Five Oaks Farm Kitchen - ‬2 min drive
  • ‪Chipotle Mexican Grill - ‬2 min drive
  • ‪Texas Roadhouse - ‬7 min walk

About this property

The Resort at Governor's Crossing

Placing you a short five-minute drive from Titanic Museum, The Resort at Governor's Crossing features a free water park and a free kids' club. Guests can splash around at the indoor pool or lazy river, and the Hot tub makes for a relaxing end to the day. A fitness centre and a sauna are offered, and in-room conveniences at this Victorian hotel include fridges and microwaves. Fellow travellers say great things about the helpful staff and family-friendly amenities.

Languages

English

At a glance

DONE

Hotel size

    • 233 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 7:00 AM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property
    • No alcohol served on site

Property amenities

Food and drink

  • Barbecue grills

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Lazy river
  • Playground
  • Pool gate
  • Fence around the pool

What to do

  • Mini golf

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2019
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Fitness centre
  • An indoor pool
  • Free water park
  • Arcade/games room
  • Lazy river
  • Hot tub
  • Sauna
  • Water slide
  • Banquet hall
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Victorian architecture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 55-inch Smart TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Cookware, dishes and utensils
  • Dishwasher
  • Ice maker
  • Dining table
  • Paper towels

More

  • In-room safe

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from January 5 2025 to January 9 2025 (dates subject to change):
  • Swimming pool

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM
  • The seasonal pool is open from March 03 to October 29
  • Children under 15 years old are not allowed in the swimming pool without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

Frequently asked questions

Does The Resort at Governor's Crossing offer free cancellation for a full refund?
Yes, The Resort at Governor's Crossing does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Resort at Governor's Crossing?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 10:00 PM. The swimming pool will be unavailable from January 5 2025 to January 9 2025 (dates subject to change).
Are pets allowed at The Resort at Governor's Crossing?
Sorry, pets aren't allowed.
Is parking offered on site at The Resort at Governor's Crossing?
Yes, there's free self parking.
What are the check-in and check-out times at The Resort at Governor's Crossing?
Check-in start time: 4:00 PM; check-in end time: 7:00 AM. Check-out time is 10:00 AM. Express check-in and check-out are available.
What is there to do at The Resort at Governor's Crossing and nearby?
The Resort at Governor's Crossing has a lazy river, a sauna and a fitness centre, as well as an arcade and a picnic area.
Does The Resort at Governor's Crossing have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and cookware.

The Resort at Governor's Crossing Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Edward, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Alejandro, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

Ashley, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Wouldn’t stay here again
Check in went very smoothly. The lady at the front desk was helpful, kind, and informative. We arrived in our room which was spacious and seemed clean, although it did have a bit of an odor. The indoor “water park” isn’t necessarily a water park. If you’re used to wilderness at the smokies, don’t waste your time coming here. You’ll be very disappointed. All of this I could deal with for the price. I cannot, however, deal with rude employees. Our unit was a two bedroom which we were splitting with another couple. The king bed and living area were nice and comfortable, however, the 2nd bedroom was frigid. No matter what we did with the thermostat, that room wouldn’t get warm. I contacted the front desk, and they sent maintenance to the room. The man was kind and agreed that warm air wasn’t coming from the vents in that room. It’s the dead of winter, might I add. He left to get a key to check the unit. When he returned, another female employee came with him. She was not helpful and absolutely rude. She insisted that there was nothing wrong with the unit, and that it was only cool in the room because of the window. Mind you, both bedrooms had large windows. She said they could get us extra blankets, but that’s all they could do. So we just had to freeze for both nights of our stay. I completely understand that things malfunction and go wrong, however, if you’re not willing to make them right, you’re getting a bad review. I frequent this area often, and will not stay here again.
Shelby, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Kid Heaven
Overall a very enjoyable stay. Beds are firm but not the worst. Best for back sleepers rather than side sleepers. Kitchen well stocked and large space for our family of 7 to spread out. The indoor water area was a hit with the kids who loved the waterslides. If you are planning on staying for more than a couple nights I would advise requesting a room not beside the laundry dropoff, stairs and elevator. Was pretty loud late in the evening and early in the morning. Staff are great and facility is well maintained.
Brady, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Very nice stay with the family
Very nice stay. Some places here and there on the property could use some TLC but otherwise the kids enjoyed the pool, very comfortable beds. Family friendly room.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and has a great swimming area for kids.
Crystal, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Jesse, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Christmas in the mountains
Last minute change in stay was crucial, they had the perfect spot. Room was big enough for a late Christmas with family. Amenities were plentiful and customers service was great!
Michael, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

KETTY, 8-night trip
Verified Hotels.com guest review

2/10 Poor

Clyde, 2-night trip
Verified Hotels.com guest review

6/10 Good

Overpriced
Convenient location, very friendly service. Dated facilities, not the cleanest, noisy, horrible lighting in each room, door knobs and toilet handles were loose, dirty windows. Our “Mountain View” was a rock quarry and small wooded area littered with trash.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rob, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Angelica, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yolanda, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Really nice. Employees are friendly. Has a lot of activities for children.
3-night family trip
Verified Hotels.com guest review

4/10 Fair

Construction
Attempted to check in 1 hour early and was told we would have to pay $50 to do so. We were put in the building that an elevator was out of serive and being worked on, which was extremely loud. The construction wasn't communicated to us prior to arrival.
Belinda, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

the only complaint i have is the kitchen wasn't stocked enough for me.. can opener was broken, nothing to cook pizza or biscuits. i bought pans and left there. everything else was perfect.
MARICA, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Susan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean amazing place to stay
Elizabeth, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The room wasn’t very clean…. Stink bugs were everywhere and the door going to the balcony had cold air coming though it , had to put a blanket down at the bottom of the door to keep from getting cold in the room!!!! And the bunk beds were TERRIBLE
Lisa, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dustin, 8-night trip
Verified Hotels.com guest review

8/10 Very good

Alisha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shawn, 8-night family trip
Verified Hotels.com guest review