Fontainebleau Miami Beach

Really bad guest service! Stay away !

Very bad service providers and team at front desk ! Including managers such as “Kendra” and “Owen” that couldn’t even fit a right solution to the hotel customers! Long waiting lines at front desk and a very unfriendly stuff ! I will never stay again at this hotel and suggest to anyone think to stay there to look for a better staying options !

avraham avi, 3 đêm nghỉ, thg 4 25, 2022

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Quick Getaway

It was a quick getaway for some R & R with the mrs. This hotel is a class act.

Anderson, 2 đêm nghỉ, thg 4 21, 2022

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Great stay

The hotel was exceptionally clean considering how old it was. The breakfast buffet was good. Great atmosphere very exciting. The only problem was everything was a charge and very expensive. But would definitely go back.

Joseph, 1 đêm nghỉ cùng gia đình, thg 4 18, 2022

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Great Easter weekend

Great time awesome service by the pool from jake and Laura… everything is costly but definitely worth the expense!!! The only bad thing was the valet parking when leaving other than that no complaints here!!!!

Reinerio, 1 đêm nghỉ cùng gia đình, thg 4 16, 2022

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Disappointed

I had a broken bed and it took them 2 nights to change my bed, they were overbooked and it took them 3 hours to check me in. overall the rooms are very small and the price is not worth it far from everything.

omid, 4 đêm nghỉ cùng gia đình, thg 4 13, 2022

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Unfortunately the trip was not to my quality. I was completely unhappy with our stay. The service was poor to horrible the food was not great for the amount that we paid and the rooms were in need of an update! I’m sorry to say we will never stay there again and I’m so upset with the amount paid for this vacation due to the quality of the entire stay! If you wanted to have a chair at the pool you needed to be up at 6am or you would not get a lounge chair! Wait times for dinner were well over an hour. Service and staff was poor! People were rude overall it was a horrible vacation for my family and we vacation all over the world

Jennifer, 7 đêm nghỉ cùng gia đình, thg 4 13, 2022

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Overpriced!!!

The hotel was way overpriced to ever stay there again. Our dinner bill for two was always close to $400.00 only had two drinks. Other hotels in South beach don't charge this much. Never will stay at this hotel again. Plus the room was very run down.

2 đêm đi nghỉ cùng bạn bè, thg 4 10, 2022

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Not worth even half the price

First checked in, huge issues with room including the AC being broken, the whole room smelling of mold and... Grossness? Windows looked like they hadn't been cleaned in years. The "water view" turned out to be of the dinky river not the ocean and that was maybe only 10% of the view...rest was of the rooftop. Took over two days to get AC fixed, and kept being promised other issues would be taken care of but after 5 days, they were NOT. For how expensive it is, horrible conditions and they don't care.

Ryan, 5 đêm nghỉ, thg 3 31, 2022

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Great stay ... awesome views of ocean and bay from our room ... lots of action poolside as well as

Mark, 3 đêm nghỉ cùng gia đình, thg 3 23, 2022

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Overpriced but nice

Lovely hotel but I was surprised that it was a bit run down, especially for the price. We had a fridge in our room that was rusty, throw pillows had stains, utensil drawer had dirty/rusty utensils, balcony was dirty, etc. Nothing awful but for what we paid I expected it to be much cleaner and up to date. We did have a very comfortable bed and our view was phenomenal!

Allison, 2 đêm đi công tác, thg 3 7, 2022

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