Hotel Internacional Ramblas Atiram

one member of staff (young chap)was incompetant..said i had cancelled my booking. i was checking in at 9pm, and was panicking

The stuff and the hotel were awesome! Great location, hotel's facilities was perfect. The stuff was helpful and kind. Totally recommended!!!

We checked into this hotel prior to a cruise, on news years eve 2018 and our holiday was ruiuned by this hotel. Their hotel is unsafe and unclean. I advise people to stay away and their customer service a lot to be desired. I have pictures of the unsafe conditions and the bed bugs - bites. I had a long review written but the word count is limited. The rooms are dirty, the breakfast is horrible and the hotel refused to honor prior representations in writing. They lie. When they were able to transfer my disabled 83 year old mother to a disability room the railing broke and they refused to fix this for the remaining days we stayed there. I had 4 rooms and booked in on Dec 31, 2019, and yet my mother was trapped in essence and actually could not leave the hotel, on New years eve, as there were stairs when there was suppose to be none. My mother fell and I am still thinking about sueing. I have many other pictures and videos. I tried to contact this hotel at least 2 months prior to make a small change and they refused to communicate with me and would not cooperate with hotels.com. My family came away with bug bites, and no compensation, no apology despite me raising this to hotels.com and the hotel so many times. This is a cheap hotel, and certainly the first floor of rooms are so different from the floors above. But the quality is poor, not clean and is unsafe where the staff are unwilling to fix unsafe conditions during our stay.So disappointed and ruined our break

We checked into this hotel prior to a cruise, on news years eve 2018 and our holiday was ruiuned by this hotel. Their hotel is unsafe and unclean. I advise people to stay away and their customer service a lot to be desired. I have pictures of the unsafe conditions and the bed bugs - bites. I had a long review written but the word count is limited. The rooms are dirty, the breakfast is horrible and the hotel refused to honor prior representations in writing. They lie. When they were able to transfer my disabled 83 year old mother to a disability room the railing broke and they refused to fix this for the remaining days we stayed there. I had 4 rooms and booked in on Dec 31, 2019, and yet my mother was trapped in essence and actually could not leave the hotel, on New years eve, as there were stairs when there was suppose to be none. My mother fell and I am still thinking about sueing. I have many other pictures and videos. I tried to contact this hotel at least 2 months prior to make a small change and they refused to communicate with me and would not cooperate with hotels.com. My family came away with bug bites, and no compensation, no apology despite me raising this to hotels.com and the hotel so many times. This is a cheap hotel, and certainly the first floor of rooms are so different from the floors above. But the quality is poor, not clean and is unsafe where the staff are unwilling to fix unsafe conditions during our stay.So disappointed and ruined our break

We checked into this hotel prior to a cruise, on news years eve 2018 and our holiday was ruiuned by this hotel. Their hotel is unsafe and unclean. I advise people to stay away and their customer service a lot to be desired. I have pictures of the unsafe conditions and the bed bugs - bites. I had a long review written but the word count is limited. The rooms are dirty, the breakfast is horrible and the hotel refused to honor prior representations in writing. They lie. When they were able to transfer my disabled 83 year old mother to a disability room the railing broke and they refused to fix this for the remaining days we stayed there. I had 4 rooms and booked in on Dec 31, 2019, and yet my mother was trapped in essence and actually could not leave the hotel, on New years eve, as there were stairs when there was suppose to be none. My mother fell and I am still thinking about sueing. I have many other pictures and videos. I tried to contact this hotel at least 2 months prior to make a small change and they refused to communicate with me and would not cooperate with hotels.com. My family came away with bug bites, and no compensation, no apology despite me raising this to hotels.com and the hotel so many times. This is a cheap hotel, and certainly the first floor of rooms are so different from the floors above. But the quality is poor, not clean and is unsafe where the staff are unwilling to fix unsafe conditions during our stay.So disappointed and ruined our break