The hotel had just opened up so everything was very clean and new. We had 2 main issues during our stay. The first was our bathroom. Our sink was leaking so parts of our floor and towels were wet. When we spoke to someone at reception, she told us that she would send us new towels, which was helpful. The shower also doesn't drain very well so the floors were constantly wet. Our second issue was with soundproofing. We stayed on the ground floor and we could hear everyone in the hallways and the main door slamming every time someone came in or went out. We understand that this is a shared space and there are other guests in hotels, but it was not very pleasant to hear such loud noises before 8 o'clock on a Saturday and Sunday.