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Impossible Motel

3.0 star property
Adults-only hotel with 2 bars/lounges, near York Minster

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Photo gallery for Impossible Motel

Elite Room - Bath for 2 (Sensational) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi
Breakfast, lunch and dinner served
Reception
Signature Double Room, Hot Tub (Stella Solarium) | City view
Reception
In the heart of City Centre, Impossible Motel brings together modern comfort and historic charm. Relax in one of the 2 bars or explore nearby York Minster and Shambles while staying connected with in-room WiFi. With a coffee shop, banquet hall, and helpful multilingual staff at your fingertips.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Water dispenser
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Porter/bellhop
  • Banquet hall

Feel at home (5)

  • Television
  • Daily housekeeping
  • Premium bedding
  • Free toiletries
  • Hairdryer

Room options

View all photos for Signature Double Room, Hot Tub (Stella Solarium)

Signature Double Room, Hot Tub (Stella Solarium) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Signature Double Room, Hot Tub (Stella Solarium)

Highlights

Furnished balcony or patio
Private rooftop hot tub
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Design Double Room - 2 Baths (Labyrinth)

Design Double Room - 2 Baths (Labyrinth) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Design Double Room - 2 Baths (Labyrinth)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Hairdryer
Designer toiletries
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room (Dungeon)

Basic Double Room (Dungeon) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Basic Double Room (Dungeon)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Hairdryer
Designer toiletries
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Room - Bath for 2 (The Red Room)

Romantic Room - Bath for 2 (The Red Room) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Romantic Room - Bath for 2 (The Red Room)

Highlights

Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Hairdryer
  • 9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room (Sublime)

Classic Room (Sublime) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Classic Room (Sublime)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Rainfall showerhead
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Superb)

Deluxe Room (Superb) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Deluxe Room (Superb)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Rainfall showerhead
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Room (Splendid)

Exclusive Room (Splendid) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Exclusive Room (Splendid)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Hairdryer
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room, Hot Tub (Sir Joseph Terry)

Luxury Room, Hot Tub (Sir Joseph Terry) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Luxury Room, Hot Tub (Sir Joseph Terry)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Bathrobes
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room (The Bank Vault)

Economy Room (The Bank Vault) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Economy Room (The Bank Vault)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Rainfall showerhead
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room - Bath for 2 (Sensational)

Elite Room - Bath for 2 (Sensational) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Elite Room - Bath for 2 (Sensational)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room (Spectacular)

Comfort Room (Spectacular) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Comfort Room (Spectacular)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Rainfall showerhead
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Mail Room)

Superior Room (Mail Room) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Superior Room (Mail Room)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Hairdryer
Designer toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room (Experience)

Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Economy Double Room (Experience)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
3 St. Helens Square, York, England, YO1 8QN

What's nearby

  • Shambles - 3 min walk - 0.3 km
  • York Minster - 3 min walk - 0.3 km
  • York Christmas Market - 3 min walk - 0.3 km
  • Jorvik Viking Centre - 5 min walk - 0.4 km
  • York City Walls - 5 min walk - 0.4 km

Getting around

  • Leeds (LBA-Leeds Bradford) - 61 min drive
  • York Station - 8 min walk
  • York (QQY-York Train Station) - 8 min walk
  • Poppleton Station - 15 min drive

Restaurants

  • ‪Bettys Café Tea Rooms - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪House Of The Trembling Madness - ‬1 min walk
  • ‪Brew & Brownie - ‬2 min walk

About this property

Impossible Motel

When you stay at Impossible Motel, you'll be in a fantastic location, only a five-minute walk from York Minster and Shambles. For a bite to eat, guests can visit Impossible Restaurant, which serves breakfast, lunch and dinner. Also, this hotel is a short five-minute drive from University of York. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 13 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Water dispenser

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • Banquet hall

Accessibility

  • Area rugs in room

Room amenities

Be entertained

  • 40-inch Smart TV
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Mobile key entry

Special features

Dining

Impossible Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Impossible Tea Room – On-site café. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Pink – On-site cocktail bar. Open daily.
Impossible Wonderbar – On-site bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Impossible Motel York
Impossible Motel Hotel
Impossible Motel Hotel York

Frequently asked questions

Does Impossible Motel offer free cancellation for a full refund?

Yes, Impossible Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Impossible Motel?

Sorry, pets aren't allowed.

Is parking offered on site at Impossible Motel?

Sorry, there's no on-site parking at Impossible Motel.

What are the check-in and check-out times at Impossible Motel?

Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Impossible Motel and nearby?

Impossible Motel has 2 bars.

Are there restaurants at or near Impossible Motel?

Yes, Impossible Restaurant offers al fresco dining.

What's the area around Impossible Motel like?

Impossible Motel is in City Centre, a short 8-minute walk from York Station and 4 minutes' walk from York Minster.

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Reviews

Impossible Motel Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Amenities

9.4

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • The hot tub was outstanding and a highlight of the stay, offering a generous and enjoyable experience. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Bed
Shopping center
Live music
Cities
Bathroom
Lobby

Reviews

10/10 Exceptional

Wonderful place
Christian, 1-night trip

6/10 Good

Staff great, room needed attention
Bev, 1-night trip

10/10 Exceptional

Excellent location and a quirky vibe, will defo use again.
dean, 1-night trip

10/10 Exceptional

Cannot fault the service from the staff who wete so friendly and were very knowledgeable about the event i was going to and the places i mentioned hoping to visit.
Emma, 1-night trip

10/10 Exceptional

Good location, nice staff and great rooms
Valeri, 1-night trip

10/10 Exceptional

Great stay
Olivia, 1-night trip

8/10 Very good

The check in staff were fabulous. Friendly and helpful. The room was small but not wholly unexpected. This hotel is great location. The bath was great. The bath candles didn’t have batteries, the shower leaked all over the floor too. The main downside is by far the noise from the bar downstairs which goes on late, so if you are a light sleeper I would avoid it. Overall however, we enjoyed it and the staff made it x
Gillian, 1-night trip

2/10 Poor

Wired vibe didn’t like not having a window
Beth, 1-night trip

10/10 Exceptional

Perfect stay!

Amazing stay for my partners birthday - had the option to add surprise balloons and gifts into the room prior arrival- wonderful option! Also upgraded us to the terrace + hot tub room for our second night and it really made the stay special - staff were wonderful, super thoughtful with the smaller touches, and couldn’t do enough for us, would stay here again in a heartbeat!
Becky, 2-night trip

10/10 Exceptional

Great stay, beautiful hotel with very welcoming and helpful staff
Tracy, 1-night trip

10/10 Exceptional

Amazing stay at Impossible Motel.

Was amazing. The room was beautiful with the extras and the hot tub topped the weekend off for our 30th wedding anniversary. Going to come every year. Staff was amazing. Highly recommend this hotel it’s an amazing experience. Thank you😍
Karen, 1-night trip

10/10 Exceptional

Our 3rd time staying, great customer service and a great place!
Michael, 1-night trip

10/10 Exceptional

Beautiful and unusual hotel! We had such fun
Kate, 1-night trip

4/10 Fair

The hotel itself was different, receptionists were both extremely friendly and helpful. The room on appearance is lovely however after spending a few hours in the room, even with the lights on it was very dull, the club above was extremely noisy (even with headphones in) and the constant footsteps on the ceiling stopping us sleeping. whilst the room had aircon it wasn’t very good so the room was stifling all night. The bathroom being behind the bed with no door was very odd too. The shower was good and the slipper provided were helpful as the floor was concrete. The bed was comfy but the duvet was way too thick and between the bad aircon wasn’t used. The lights in the room that wouldn’t turn off were also very distracting and disturbed our sleep. For how much we paid for this room it was not worth it.
Jessica, 1-night trip

8/10 Very good

Unique and intersting decor, loved it. Some of the bed cannopy needs some attention. You neex to be very friendly with anyone your sharing the room with a bathroom open plan to room and can hear everthing.
Allan, 1-night trip

4/10 Fair

Our room was OK. The staff were helpful. Our room lost power at 10pm and ended up being the fan was tripping out the power. We weren’t able to shower because of this as the fan wouldn’t work and it was underground. The bar upstairs was quite loud. Overall pretty dissapointing because of the issue with the room.
Lilli, 1-night trip

6/10 Good

Quirky hotel

Hotel was really nice and clean and the staff were lovely. The downside for me was the toilet. It was very exposed. I stayed with my husband of 26yrs so I'd say we know each other pretty well. That being said, i still like my visits to the loo slightly more private so to only have a piece of frosted glass to just about cover me if i leaned back, left me feeling over exposed. The other slight downside is for light sleepers in the basement rooms...they are noisy. You can hear the water through the exposed pipes so every shower, toilet flush and tap in adjacent rooms woke me up. My husband though slept like a log.....the beds are so comfy.
Philippa, 1-night trip

10/10 Exceptional

Impossible not to love this hotel

Beautiful, quirky hotel slap bang in the city centre. Couldn’t get a better location. Staff were extremely helpful & polite. Would definitely recommend a stay here.
Paula, 1-night trip

10/10 Exceptional

Fabulous place!!
Rebecca, 1-night trip

10/10 Exceptional

Quirky & fun

This was a really fun place to stay. Very helpful staff and lovwd the quirkyness of it all.
Emma, 1-night trip

8/10 Very good

Interesting and eclectic hotel in an ideal location in the wonderful city of York. Parking was a challenge though, and warnings about street noise were warranted. not recommended for anyone with accessibility challenges.
Christian, 1-night trip

10/10 Exceptional

Clean hotel in a good location.
Andrew, 1-night trip

10/10 Exceptional

I personally loved the motel, unfortunately it was too dark for the wife. The noise from the bar/club was loud, but not bad enough to worry about. Location is amazing. Lots near by .
Christopher, 2-night trip

10/10 Exceptional

Stylish Stay, great staff.
sally, 1-night trip

10/10 Exceptional

Great Stay

Had a lovely stay. Room was in a `vault'. Unique and I loved it! Would definitely recommend
Simon, 1-night trip