2/10 Poor
26 Oct 2024
Definitely not a four star hotel.
On arrival of the hotel we noticed the restaurant was closed for renovation, only to then find out the entire 1st floor was also under renovation.
We stayed in a suite 209/211. The room we stayed in has wallpaper peeling off the walls, carpet was dirty, bathroom has black mould on the tiles all around the shower and the shower curtain was stained and disgusting. A toilet bush was leaning up againt the wall with no cover.
Renovation work was on going until 8.30pm, which kept my 5 year old away. We were then woken at 6am by people talking above the room. I understand the building was built in the late 1800s but the siund was as though someone was shouting outside the door. The hotel smelt like a mix of building dust and curry.
The two member of staff i spoke to were polite, bedding was clean and the carpark being included in the price are the only positives from this stay over.
Photos show the state of the room.
Alex
Alex, 1-night family trip
Verified Hotels.com guest review