Check-in/Check-out was smooth. We stayed 3 nights. Location was excellent, as was the price for the area. The room, basic, no frills, was clean and inviting. A drawback was that the room's A/C was not on when we got in so the room's air was really cloying. But once we turned on the A/C, it cooled the room quickly to a comfortable level. Unfortunately, the A/C never stopped (despite me setting the control to Auto) so the noise it made rendered sleep difficult. We didn't use any of the other amenities (like the stove - an edge of this was broken. With the pool just outside our room, the noise from outside easily permeated into our room. I don't see how this can be prevented. Fortunately, the noise outside ceased when it was sleep-time at night. We had little/no interaction with the staff except at check-out - which was easy. For our purposes, the hotel adequately served our needs and we would stay there again.