Villa La Estancia Beach Resort & Spa Riviera Nayarit

It was amazing , it’s the nicest hotel we have ever stayed in. The views are amazing, the hotel grounds are immaculately kept, it was so beautiful.

Do not stay here if you need wifi in your room. They promise wifi in rooms but definitely don't provide wifi in the rooms. They promised to provide us with a router for 2 days and nothing yet. There are a lot of hotel options on this beach and I suggest choosing another hotel.

Beautiful resort with below-average service. We stayed here the final 2 nights of a 6 day Puerto Vallarta trip. We stayed at a variety of places (3 total hotels to check out different areas of PV/Nuevo Vallarta and experience different things). La Estancia stands out as one of the low lights of our whole trip. We were excited to make La Estancia the end of our trip as we were looking forward to it after seeing the stunning pictures and "high end hotel" atmosphere. We were disappointed. The hotel is pretty. It was clean. The pool is beautiful with a stunning view...but... In every interaction with the staff we were left feeling sad and cold. In our 4 days prior, most everyone we met in greater Puerto Vallarta was kind and the service we received was warm and good. At La Estancia, we kept getting cold and un-inviting service. Drinks/food at the restaurant took 4x longer than you would expect. I had to call the front desk twice to have them deliver an item they neglected, it took them 30 min to check us in, etc etc etc. I can't say the service was the worst I've had in my life, but it is low on the list. The location is just ok. It is the very last resort on the beach so if you want to go to any other restaurants expect a taxi or looooong scooter ride. The location is a bit inconvenient. Overall, I would only recommend La Estancia if you get a very good deal/price. Otherwise, perhaps you should look elsewhere or hope your luck is better than ours.

Beds were like rocks, service was a issue. Had to call general manager to finally get towels. Paid 5000.00 for the hotel it was not worth the money.