4/10 Fair
16 Dec 2024
Not A Great Stay
We decided we would stop here before continuing on our trip to see family. Got the whirlpool room. DISGUSTING!!! We thought we would do this to just relax for the afternoon before having a longer drive the next morning. I let the general manager at the desk know the morning we left and showed the pictures. Filling the whirlpool was fine. As soon as you turned it on, so much crud!!! The water was a yellow color (should have taken a picture). Instantly drained it and there was a line where the water was and so much crud on the bottom. I used a washcloth and this was the result (picture). Our TV didn’t work which was okay because just used my laptop. Wasn’t offered the difference between a normal room and whirlpool room or anything although they have their sign about the satisfaction guarantee. If the whirlpool that is supposed to be cleaned daily is that bad I can hardly assume what the air/heat vents are like. (Having an auto immune disorder I hope I don’t get sick even though I try to Clorox everything down.). The bed and shower were what you would expect. The walls are soooo thin. I usually use a competitor to Hilton and looks like that might be what I need to continue to do. I rarely hear a neighbor when staying at their chain. My mom loves Hampton Inns but after this, not sure why. We will now be in this area often so will have to resort to other lodging around
Teresa
Teresa, 1-night trip
Verified Hotels.com guest review