Quan trọng: Điểm đến này có thể đang áp dụng chính sách hạn chế đi lại do COVID-19, bao gồm các giới hạn đặc biệt về lưu trú. Vui lòng kiểm tra tất cả chính sách quốc gia, địa phương và cảnh báo về sức khỏe liên quan đến điểm đến này trước khi đặt.

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Tất cả nơi lưu trú ở Napa, California, Mỹ
1 phòng, 2 người lớn
1314 McKinstry Street, Napa, CA, USA
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9,2
Xuất sắc200 nhận xét
Tất cả nhận xét đến từ khách thực đã lưu trú tại đây.từ khách thực
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Nằm trong 1% nơi lưu trú hàng đầu ở Napa
  • 9.8Địa điểm
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  • 9.1Đồ uống
    • Đồ uống ngon
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    • Cần cải thiện bữa sáng
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10,0Ngoại hạngNhận phòng thg 1 17, 2020
worth a stay
I stayed in one of their suites. It was super clean and spacious. The concierge was great at setting up our winery bookings. A gym is available, on weekends there is a driver service to downtown. The staff is eager to make your stay comfortable.
Kelsea3 đêm đi nghỉ cùng bạn bè
Nhận xét từ khách hàng thật của Hotels.com
Katey - Rooms Division Manager trả lời
We are delighted to have been your chosen hotel during your recent stay in Napa. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.
10,0Ngoại hạngNhận phòng thg 2 16, 2020
A night in Napa with grandparents
It was PERFECT! We stayed one night to show grandparents the area as it was their first time. We both had room and a kitchen to boot! Pool was AWESOME....heated and nice in February! Wish we could have stayed longer and can't wait to go back! Great location too...very walkable!
Agnetha1 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Hotels.com
The Westin Verasa Napa trả lời
Good evening, Thank you kindly for your incredible feedback! Please do not hesitate to reach out to us should you find yourself returning to the Napa Valley! We look forward to welcoming you back to the Westin Verasa Napa! Be Well,
6,0TốtNhận phòng thg 2 16, 2020
Everything in the hotel is great. Except for food. Anything you order for breakfast was okay. Everything else was super pricy and underwhelming/cheating. It takes forever to get a drink. I ordered, "Charred Shishito Peppers" described as with lime and cilantro. No lime or cilantro or even salt. Chef forgot everything. Ordered "half chicken" for $33 what I got was a quarter (a wing and a thigh, no drumstick or breast) or less or overcooked bad chicken. Not even worth $7. I could go on. After that, we didn't even want to try their Michelin starred restaurant. we knew $300-400 would be wasted.
haneef2 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Expedia
Nicole trả lời
We are delighted to have been your chosen hotel during your recent stay in Napa. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. I apologize for your Food and Beverage experience. I have passed your comments to their leadership team for review and follow-up. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.
10,0Ngoại hạngNhận phòng thg 2 1, 2020
Westin Napa
Super dog friendly and beautiful property. Planning our next stay already, we loved it!
Randy2 đêm đi nghỉ cùng bạn bè
Nhận xét từ khách hàng thật của Hotels.com
Katey - Rooms Division Manager trả lời
Dear Randy, Thank you for taking the time to share your valuable feedback with us! We hope you choose to create memories with us whenever your travels bring you back to Napa.
8,0Rất tốtNhận phòng thg 1 4, 2020
Terrific Stay but False Advertising
We very much enjoyed our stay at the Westin. The kitchen that is there has terrible cooking ware, do not dare to cook more than a pot of tea. The rooms were very comfortable. The balcony was nice but could use some tender love and care, as it does not compare to the comfort and cleanliness of the suite. Breakfast was not included and we did not receive a welcome gift. There was free parking and free wine tasting during their unwinding time 5-7. Service was great and staff were very nice! The service driver, Nathan, he was easy to talk to, have use suggestions as to places to go to. We enjoyed everything!!
1 đêm đi nghỉ cùng bạn bè
Nhận xét từ khách hàng thật của Hotels.com
Katey - Rooms Division Manager trả lời
We are delighted to have been your chosen hotel during your recent stay in Napa. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.
10,0Ngoại hạngNhận phòng thg 12 12, 2019
The Westin is a great place to stay offering a lot of space and amenities of a modern home.
Cindy1 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Hotels.com
Katey - Rooms Division Manager trả lời
Dear Cindy, We are delighted to have been your chosen hotel during your recent stay in Napa. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.
10,0Ngoại hạngNhận phòng thg 12 8, 2019
Great place in Napa. Rooms are like apartments if you get a suite.
Richard1 đêm nghỉ
Nhận xét từ khách hàng thật của Hotels.com
Katey - Rooms Division Manager trả lời
Dear Richard, We are delighted to have been your chosen hotel during your recent stay in Napa. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.
10,0Ngoại hạngNhận phòng thg 11 19, 2019
Overall setting was great. Staff were super friendly. Pool hot tub patio area was really nice. Location to everything was terrific. Nothing I could say we didn't like.
3 đêm kỳ nghỉ lãng mạn
Nhận xét từ khách hàng thật của Expedia
Nicole Front Desk Supervisor trả lời
We are delighted to have been your chosen hotel during your recent stay in Napa. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.
8,0Rất tốtNhận phòng thg 11 10, 2019
Terrific staff, great location, nice rooms. Can walk to Oxobw market and downtown Napa, great views of the river, helpful and friendly staff, wine tasting in the lobby.
Sue1 đêm đi nghỉ cùng bạn bè
Nhận xét từ khách hàng thật của Expedia
Katey - Rooms Division Manager trả lời
Dear Sue, We are delighted to have been your chosen hotel during your recent stay in Napa. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.
2,0KémNhận phòng thg 11 9, 2019
Stuck us in a handicapped room next to the elevator, which was not what we booked. The handicapped room has an odd bathroom that is difficult to use. We were next to the elevator and heard noise all night. Also they are adjacent to the Napa Valley Wine Train so you can hear the train pulling in. For $600 this hotel is not that nice and overpriced. Terrible experience.
Josh1 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Expedia
Katey - Rooms Division Manager trả lời
Dear Josh, Thank you for taking the time to share your recent experience at the Westin Verasa Napa with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. We certainly fell short on our promise to deliver a renewing stay. Please accept my most sincere apologies regarding the underwhelming room assignment. I have passed your feedback to our leadership team for follow-up. We appreciate your business and value your honest feedback. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.
10,0Ngoại hạngNhận phòng thg 10 24, 2019
Super beautiful, we booked the 2 bed 2 Bath luxurious suite for a girls weekend and it was perfect. Loved loved this property.
Jessie2 đêm đi nghỉ cùng bạn bè
Nhận xét từ khách hàng thật của Expedia
Katey - Rooms Division Manager trả lời
Dear Jessie, We are delighted to have been your chosen hotel during your recent stay in Napa. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.
10,0Ngoại hạngNhận phòng thg 10 24, 2019
It was close to get to the wineries and downtown Napa.
5 đêm kỳ nghỉ lãng mạn
Nhận xét từ khách hàng thật của Expedia
Katey - Rooms Division Manager trả lời
We are delighted to have been your chosen hotel during your recent stay in Napa. It was truly a pleasure to serve you. We appreciate your business. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.
10,0Ngoại hạngNhận phòng thg 10 18, 2019
Excellent! Front desk is very helpful. Valet parking is super quick and easy
1 đêm đi công tác
Nhận xét từ khách hàng thật của Expedia
Katey - Rooms Division Manager trả lời
Good day, We are delighted to have been your chosen hotel during your recent stay in Napa. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.
10,0Ngoại hạngNhận phòng thg 10 14, 2019
Excellent base in Napa
Stayed in a one bedroom suite for one night. Extremely spacious and well equipped with bathroom and shower room. Wish we could have stayed longer to use the pool and gym facilities. An excellent base for visiting Napa and the vineyards.
Jane1 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Hotels.com
Katey - Rooms Division Manager trả lời
Good day, We are delighted to have been your chosen hotel during your recent stay in Napa. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.
10,0Ngoại hạngNhận phòng thg 10 1, 2019
AMAZING
Sarah1 đêm đi nghỉ cùng bạn bè
Nhận xét từ khách hàng thật của Hotels.com
Katey - Rooms Division Manager trả lời
Dear Sarah, We are delighted to have been your chosen hotel during your recent stay in Napa. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.
10,0Ngoại hạngNhận phòng thg 9 15, 2019
We were going on the wine train and this was the perfect location directly across the street. You can easily walk to Oxbow Market that has restaurants and a bakery.
Bryan2 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Expedia
Katey - Rooms Division Manager trả lời
We are delighted to have been your chosen hotel during your recent stay in Napa. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.
6,0TốtNhận phòng thg 9 11, 2019
Decent pool area, location of the property and friendly staff. Rooms are over priced, restaurant is over priced and the furniture is in poor condition. Would not go back
2 đêm đi nghỉ cùng bạn bè
Nhận xét từ khách hàng thật của Orbitz
Katey - Rooms Division Manager trả lời
We are delighted to have been your chosen hotel during your recent stay in Napa. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.
10,0Ngoại hạngNhận phòng thg 8 17, 2019
Great room, great location, great service
Beautiful room with two bedrooms, two bathrooms, and pull out couch. Deck overlooked nice view of nearby mountains. We walked to great restaurants in downtown Napa and also ate at the hotel restaurant for breakfast. Concierge was also very helpful with wine tasting recommendations.
Tom B.Mục đích khác
Nhận xét từ khách hàng thật của HomeAway
8,0Rất tốtNhận phòng thg 7 29, 2019
Very nice property. There was a little problem during check in. Other than that, everything was very good.
Shirley1 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Orbitz
Katey - Rooms Division Manager trả lời
We are delighted to have been your chosen hotel during your recent stay in Napa. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.
10,0Ngoại hạngNhận phòng thg 7 14, 2019
The very friendly staff were incredibly helpful. The pool was great, as was the bocce court. Loved our room’s patio and the room itself was awesome too. Bedding was perfectly comfortable. 10/10 will stay again!
PC2 đêm kỳ nghỉ lãng mạn
Nhận xét từ khách hàng thật của Orbitz
Katey - Rooms Division Manager trả lời
Dear PC, We are delighted to have been your chosen hotel during your recent stay in Napa. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.
10,0Ngoại hạngNhận phòng thg 7 14, 2019
We booked a suite for the family. It is very spacious, modern and clean. We had a wonderful stay there.
1 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Expedia
Katey - Rooms Division Manager trả lời
We are delighted to have been your chosen hotel during your recent stay in Napa. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.
4,0Trung bìnhNhận phòng thg 7 6, 2019
Beware the resort fee!!!
Beware the "resort fee." A $25 per night fee is added to your bill. Oops, we forgot to tell you about that.
6 đêm đi công tác
Nhận xét từ khách hàng thật của Hotels.com
Katey - Rooms Division Manager trả lời
Good day, We are delighted to have been your chosen hotel during your recent stay in Napa. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. I apologize for the surprise amenity fee. The fee is stated in the hotels.com "Mandatory fees collected at hotel" section upon booking. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.
10,0Ngoại hạngNhận phòng thg 7 9, 2019
Very clean, well maintained hotel. The Napa wine train is right next to the hotel. You can walk to downtown Napa or the market. If you want to drive into downtown there are several parking garages and street parking available. The local store owners are very friendly and will offer any info they know on the area.
1 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Hotels.com
Katey - Rooms Division Manager trả lời
On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at the Westin Verasa Napa. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories here whenever your travels bring you back to Napa.
6,0TốtNhận phòng thg 7 5, 2019
we are Mariott vacation club points owners it took a long time to check in here not till 4:00 pm we were at Mariott Timber cove resort and got in by 1:30 pm I feel we lost time to relax at the pool that afternoon we have been at other properties in the last year and to check in here took the longest
Richard2 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Hotels.com
Katey - Rooms Division Manager trả lời
Dear Richard, We are delighted to have been your chosen hotel during your recent stay in Napa. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.
10,0Ngoại hạngNhận phòng thg 6 28, 2019
Perfect home away from home
Amazing people and place 10 star
Michelle1 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Hotels.com
Katey - Rooms Division Manager trả lời
Dear Michelle, We are delighted to have been your chosen hotel during your recent stay in Napa. It was truly a pleasure to serve you. We appreciate your business! Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.
10,0Ngoại hạngNhận phòng thg 6 25, 2019
Nice place.....but
Great check in and stay. Nice hotel and area. However on checkout, night person at the front desk was not as helpful or knowledgeable as she should have been. There was a dispute between what hotels.com said charges should have been and what I was charged. When I explained this, she stated " its give or take a few dollars" which I found quite unprofessional. Also she double charged my credit card instead of putting through the pending charges.
Harry3 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Hotels.com
Katey - Rooms Division Manager trả lời
Dear Harry, We are delighted to have been your chosen hotel during your recent stay in Napa. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.
8,0Rất tốtNhận phòng thg 6 20, 2019
Food/Service
I had stayed here last year and it was really good. This year the food was not up to scratch or the people serving it. We chose instead to eat out, whereas last year we ate most meals there.
maureen4 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Hotels.com
Katey - Rooms Division Manager trả lời
Dear Maureen, We are delighted to have been your chosen hotel during your recent stay in Napa. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.
4,0Trung bìnhNhận phòng thg 5 19, 2019
Valet was not great, and communication with the hotel and myself you couldn’t hear barely over the phone even with the volume all the way up. Some drawers on the night stand and dresser kept creeping open and the restaurant service was eh. Overall would give a 2 out of 5 if I had to rate it.
1 đêm đi nghỉ cùng bạn bè
Nhận xét từ khách hàng thật của Expedia
Katey - Rooms Division Manager trả lời
Thank you for taking the time to share your recent experience at the Westin Verasa Napa with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. We certainly fell short on our promise to deliver exceptional service during your stay. Please accept my most sincere apologies regarding the room issues. I have passed your feedback to our leadership team for follow-up. We appreciate your business and value your honest feedback. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.
10,0Ngoại hạngNhận phòng thg 4 30, 2019
Upon arrival We were upgraded to a one bedroom suit. Wonderful accommodations. We really enjoyed our stay!
Sylvia1 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Hotels.com
Katey - Rooms Division Manager trả lời
Hello Sylvia, Thank you so much for sharing such detailed feedback with our Hotels.com travelers. We really appreciate you taking the time to provide a quick review and we hope to have you back next time you're in the Napa Valley.
6,0TốtNhận phòng thg 4 20, 2019
Sleepy Hotel, literally and figuratively.
Hotel was in a great location, walkable to many restaurants and coffee shops. Hotel is a bit rundown, rooms are a little outdated. We stayed for 3 nights and the maids come once to turndown the room, which was weird. This hotel is probably suited for 50+ year olds or families. Hotel was dead at night and during the day.
3 đêm kỳ nghỉ lãng mạn
Nhận xét từ khách hàng thật của Hotels.com
Katey - Rooms Division Manager trả lời
We are delighted to have been your chosen hotel during your recent stay in Napa. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.
10,0Ngoại hạngNhận phòng thg 2 4, 2019
AMAZING team, best location in Napa.
From A to Z the team at Westin Verasa just get it. They are bright, energetic and thoughtful. Afterall, travel can be exhausting and it’s comforting to experience true hospitality. Add that to a well appointed property and great location which is walkable to Oxbow Market/restaurants, and it’s magic. Everyone we interacted with was tops. Meredith at the front desk is just the best : 5+ stars...and TJ and Ruben at the bell desk went above and beyond without even having to ask them. Katey Wheeler, one of the Verasa managers is just a joy. Turns out she has years of experience with the company, and it shows. Their housekeeping team was seamless, noticed them working busily but always mindful of their neatly carts placed right up against the wall as not to block the hallways and never too busy to smile and say “hello”. And let’s not forget Derek at the lobby bar. You’ll think you were at a local speakeasy. Kudos to management at the Westin Verasa, they’ve got it figured out and it shows.
Danny2 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Hotels.com
Katey - Rooms Division Manager trả lời
Thank you, Mr. Cheng! It was a pleasure to serve you. We look forward to having you back soon!
10,0Ngoại hạngNhận phòng thg 1 25, 2019
Resort was great. Service was pretty good but I had kind of a tiny room next to the electric and boiler rooms. Everyone else in my group had great rooms. The hotel was not fully booked.
2 đêm đi nghỉ cùng bạn bè
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Katey - Rooms Division Manager trả lời
Good day, Thank you for choosing to stay with us at Westin Verasa Napa! We appreciate your honest feedback and hope to see you again soon!
10,0Ngoại hạngNhận phòng thg 1 22, 2019
Nice property centrally located. Great staff! Very helpful and gave great directions and ideas on things to do in the area.
1 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Expedia
Katey - Rooms Division Manager trả lời
Thank you for your positive feedback! We look forward to welcoming you back soon!
10,0Ngoại hạngNhận phòng thg 1 18, 2019
We stay at the Westin as a mini vacation, love the wine tasting...
1 đêm kỳ nghỉ lãng mạn
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Katey - Rooms Division Manager trả lời
Thanks for staying with us. We appreciate your feedback!
6,0TốtNhận phòng thg 1 17, 2019
The hotel is very nice but the beds are very uncomfortable and the pillows are horrible. Also, I wish we had been told upfront that we would charged an amenity fee that included valet parking even if we didn't valet park. We did love the location.
3 đêm kỳ nghỉ lãng mạn
Nhận xét từ khách hàng thật của Hotels.com
Katey - Rooms Division Manager trả lời
Thanks for staying with us. We appreciate your feedback. Your comments have been passed on to our Housekeeping and Front Office Leadership teams for follow-up. We hope to welcome you back soon!
10,0Ngoại hạngNhận phòng thg 9 6, 2018
Stayed here for a girls trip and they accommodated us with all of our request. Ultra nice and the restaurant downstairs was wonderful
John3 đêm đi nghỉ cùng bạn bè
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Katey - Rooms Division Manager trả lời
Dear John, Thank you so much for sharing such detailed feedback with all our Hotels.com travelers. We really appreciate you taking the time to provide a quick review and we hope to have you back next time you're in the area!
10,0Ngoại hạngNhận phòng thg 11 17, 2018
Location and great service overall. Hotel was well maintained and modern. Talent was friendly and accessible.
Dan1 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Orbitz
Katey - Rooms Division Manager trả lời
Dear Dan, Thank you for taking the time to share your positive rating with us! We hope you choose to create more memories with us whenever your travels bring you back to Napa.
8,0Rất tốtNhận phòng thg 11 13, 2018
Would recommend, good hotel in Napa!
Great hotel - very nice gym, location and service
3 đêm đi công tác
Nhận xét từ khách hàng thật của Hotels.com
Katey - Rooms Division Manager trả lời
Good day, Thank you for sharing your rating with us. We appreciate your feedback and look forward to welcoming you back next time your travels bring you to Napa!
10,0Ngoại hạngNhận phòng thg 11 3, 2018
Great location
Great location. Walking distance to downtown Napa. One bedroom suite was spacious & comfortable.
2 đêm kỳ nghỉ lãng mạn
Nhận xét từ khách hàng thật của Hotels.com
Katey - Rooms Division Manager trả lời
Good day, Thank you for sharing your positive feedback with all our Hotels.com travelers. We really appreciate you taking the time to provide a quick review and we hope to have you back next time you're in the area.
6,0TốtNhận phòng thg 10 26, 2018
Lovely spot. Convenient to downtown. Poor value for expense paid
2 đêm nghỉ
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Katey - Rooms Division Manager trả lời
Thank you for taking the time to share your valuable feedback with us. We strive to provide every guest with a renewing experience and I offer my most sincere apologies for falling short of your expectations. We do hope you choose to create more memories with us whenever your travels bring you back to Napa.
10,0Ngoại hạngNhận phòng thg 10 6, 2018
Great!
Sherry3 đêm đi nghỉ cùng bạn bè
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Katey trả lời
Hello Sherry, Thank you so much for sharing your feedback. We really appreciate you taking the time to provide a quick review and we'll hope to have you back next time you're in the area. Be well, Katey Rooms Division Manager
10,0Ngoại hạngNhận phòng thg 10 1, 2018
Beautiful suite
We booked a two bedroom suite - spacious comfortable, just fabulous! Had a beautiful, fully equipped kitchen...didn’t have the chance to use it but it would be ideal for a family.
Christine2 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Hotels.com
Katey Rooms Division Manager trả lời
Hello, Thank you so much for sharing such a nice review and we love the feedback. Making our guest's feel special is our ultimate goal and I'm so glad to hear about your recent experience. We'll hope your travels bring you back to our area again soon and have a great start to the Spring. Be well, Katey Rooms Division Manager
10,0Ngoại hạngNhận phòng thg 9 21, 2018
Excellent facilities and services
Carlos4 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Hotels.com
Katey trả lời
Hello Carlos, Thank you so much for sharing your feedback. We really appreciate you taking the time to provide a quick review and we'll hope to have you back next time you're in the area. Be well, Katey Rooms Division Manager
10,0Ngoại hạngNhận phòng thg 9 17, 2018
located within walking distance to a charming downtown with a variety of wonderful restaurants!
Tammy2 đêm nghỉ
Nhận xét từ khách hàng thật của Expedia
Katey trả lời
Hello Tammy, Thank you so much for sharing your feedback. We really appreciate you taking the time to provide a quick review and we'll hope to have you back next time you're in the area. Be well, Katey Rooms Division Manager
10,0Ngoại hạngNhận phòng thg 9 16, 2018
Beautiful property. Large spacious rooms. Great amenities. Walking distance to Downtown Napa.
4 đêm nghỉ
Nhận xét từ khách hàng thật của Expedia
Katey trả lời
Hello, Thank you so much for sharing your feedback. We really appreciate you taking the time to provide a quick review and we'll hope to have you back next time you're in the area. Be well, Katey Rooms Division Manager
8,0Rất tốtNhận phòng thg 9 11, 2018
Lovely hotel. Extremely convenient. One of the most comfortable beds I have slept in ever!
Tracey2 đêm nghỉ
Nhận xét từ khách hàng thật của Orbitz
Katey trả lời
Hello Tracey, Thank you so much for sharing your feedback. We really appreciate you taking the time to provide a quick review and we'll hope to have you back next time you're in the area. Be well, Katey Rooms Division Manager
8,0Rất tốtNhận phòng thg 9 8, 2018
We had to upgrade our room. The one they assigned us to was facing the parking lot and you had to have the curtains closed due to the sun.
Karen2 đêm kỳ nghỉ lãng mạn
Nhận xét từ khách hàng thật của Hotels.com
Katey trả lời
Hello Carlos, Thank you so much for sharing your feedback. We really appreciate you taking the time to provide a quick review and we'll hope to have you back next time you're in the area. Be well, Katey Rooms Division Manager
8,0Rất tốtNhận phòng thg 9 7, 2018
Great location!
Business and pleasure trip. We loved the location and outdoor patio area.
Thao5 đêm đi công tác
Nhận xét từ khách hàng thật của Hotels.com
Katey trả lời
Hello Thao, Thank you so much for sharing your feedback. We really appreciate you taking the time to provide a quick review and we'll hope to have you back next time you're in the area. Be well, Katey Rooms Division Manager
10,0Ngoại hạngNhận phòng thg 9 7, 2018
I would definitely go back again.
Excellent property, excellent service.
Michael2 đêm kỳ nghỉ lãng mạn
Nhận xét từ khách hàng thật của Hotels.com
Katey trả lời
Hello Michael, Thank you so much for sharing your feedback. We really appreciate you taking the time to provide a quick review and we'll hope to have you back next time you're in the area. Be well, Katey Rooms Division Manager
8,0Rất tốtNhận phòng thg 8 31, 2018
Great
Carin2 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Hotels.com
Katey trả lời
Hello Carin, Thank you so much for sharing your feedback. We really appreciate you taking the time to provide a quick review and we'll hope to have you back next time you're in the area. Be well, Katey Rooms Division Manager
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