This was a fabulous hotel that just needs some tweaks for improvement to hit that 5 star. The views are incredible, the pool area is lovely, although does get very crowded and people are reserving sunbeds at 7am! Don’t expect to get a front row after 7.30am. This is the same for most beds by 8/8.30. Every day we came down, the pool drinks tables were sticky and dirty from the day before which shocked me for a resort of this level.
Drinks service around the pool could be quite slow, we waited 50 minutes one day for 4 drinks but on quieter days it was more efficient and there’s a good choice of food and drinks.
The hotel is beautiful, the expanse of it is great, the restaurant choices are great but could do with extra open on the evening as it was difficult to get a table if you hadn’t reserved one already. They did a beach party one night, we didn’t get to it but it sounded fantastic.
The bedrooms need updating massively, decor, bathrooms are old and tired but beds were comfortable, balcony’s to watch that gorgeous sunset and sunrise are also very tired. There are lovely walks around the hotel and the extras on offer for kids are great and the whole vibe of the resort is lovely. The staff were welcoming and friendly. We didn’t use the buggy or bus service but it looked like a great transportation service available. On a whole this place was great but for the price we paid compared to other places we’ve stayed it needs some attention to make it worth the value.