The whole experience was baffling. Online, it looked fairly decent and just what I needed for a simple, one night stay. On the booking, it said check in was at 3pm. I tried to go to the front desk to check in, only to find it was locked with no one answering the front desk phone. There were no signs of when the front desk person would be back or where they went. Called the number again, and was transferred to a national hotline where the representative tried to call the front desk, and then the manager, with no response. Since there were no other OYO locations in the area, I had to find a different hotel last minute, and may or may not get a refund since the issue was to be escalated and reviewed after 24-48 hours. Would not recommend, entire process stressful and unprofessional.
