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The General Palmer Hotel

4.0 star property
Mountain hotel, steps from Durango and Silverton Narrow Gauge Railroad

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Photo gallery for The General Palmer Hotel

Interior entrance - The General Palmer Hotel (Durango)
Lobby lounge - The General Palmer Hotel (Durango)
Egyptian cotton sheets, premium bedding, pillowtop beds - The General Palmer Hotel (Durango)
Mountain view - The General Palmer Hotel (Durango)
Lobby sitting area - The General Palmer Hotel (Durango)
In the heart of Durango, The General Palmer Hotel combines historic charm with modern comforts. Enjoy a continental breakfast, connect to in-room WiFi, and unwind on the terrace or explore the library. Guests rave about the central location and helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Front-desk safe
  • Vending machine
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Porter/bellhop
  • Banquet hall

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
$159 nightly
The total price is $179
Dec 8 - Dec 9
Total with taxes and fees

Why we love this property

Historic mountain views
Tucked away in the mountains, this hotel offers a perfect blend of history and curated decor. Retreat to the historic district for scenic vistas.
Dreamy bedroom setup
Slide into bathrobes after experiencing the hydromassage showerhead. Sleep soundly on pillowtop mattresses with Egyptian cotton sheets and premium bedding.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Presidential King Suite

Presidential King Suite | Egyptian cotton sheets, premium bedding, pillowtop beds

Presidential King Suite

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Egyptian cotton linens
Pillowtop bed
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Egyptian cotton linens
Pillowtop bed
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Egyptian cotton linens
Pillowtop bed
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 Queen Bed

9.8 out of 10
Exceptional
(25 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Egyptian cotton linens
Pillowtop bed
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Egyptian cotton linens
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(33 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Egyptian cotton linens
Pillowtop bed
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Egyptian cotton linens
Pillowtop bed
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Egyptian cotton linens
Pillowtop bed
  • Hill view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Egyptian cotton linens
Pillowtop bed
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

42-inch flat-screen TV with cable channels, TV, iPod dock

Executive Suite, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Pillowtop bed
Separate bedroom
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance
Historic Strater Hotel
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  • Free WiFi
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9.4 out of 10, Exceptional, 1,092 reviews
$166 nightly
The price is $189
Jan 4 - Jan 5, 2026
Total with taxes and fees
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About the neighborhood

Map
567 Main Avenue, Durango, CO, 81301

What's nearby

  • Durango and Silverton Narrow Gauge Railroad - 2 min walk - 0.2 km
  • Durango Area Tourism Office - 3 min walk - 0.3 km
  • Durango Arts Center - 5 min walk - 0.5 km
  • Animas River Trail - 5 min walk - 0.5 km
  • Fort Lewis College - 13 min walk - 1.2 km

Getting around

  • Durango, CO (AMK-Animas Air Park) - 10 min drive
  • Durango–La Plata County Airport (DRO) - 22 min drive
  • Durango Narrow Gauge Railroad Station - 2 min walk

Restaurants

  • ‪lone spur cafe - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Durango Coffee Company - ‬2 min walk
  • ‪Denny's - ‬4 min walk
  • ‪Esoterra Ciderworks - ‬1 min walk

About this property

The General Palmer Hotel

The General Palmer Hotel offers a fantastic location, putting you just steps from Durango and Silverton Narrow Gauge Railroad. Guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and downhill skiing, and free perks include WiFi, self parking, and continental breakfast daily between 7:00 AM and 9:30 AM. The comfortable beds and helpful staff get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 39 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (20 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–9:30 AM
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Downhill skiing nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby
  • Snowboarding nearby
  • Hot springs nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1898
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Ceiling fan
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hydromassage showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 15.00 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge of USD 75.00 (subject to availability)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango

Frequently asked questions

Does The General Palmer Hotel offer free cancellation for a full refund?

Yes, The General Palmer Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The General Palmer Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The General Palmer Hotel?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at The General Palmer Hotel?

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM. Check-out time is 11 AM. Late check-out is available for a charge of USD 75.00 (subject to availability).

What is there to do at The General Palmer Hotel and nearby?

During the winter, enjoy nearby recreation like downhill skiing and snowboarding, and return when the snow melts for cycling and hiking. Additional recreation nearby includes hot springs, spelunking, and hunting.

What's the area around The General Palmer Hotel like?

The General Palmer Hotel is a short 2-minute walk from Durango Narrow Gauge Railroad Station and 4 minutes' walk from Animas River Trail. Travelers say the area is very central, and great for skiing.

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Reviews

The General Palmer Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

10

Location

9.4

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as good, great, and delicious with a variety of options. (37 reviews)
  • Dining options are exceptional and within walking distance, offering something for all budgets. (7 reviews)
  • Parking was convenient, safe, and ample, with some guests even mentioning it as a highlight of their stay. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Restaurant
Elevator
Bed
Historical
Trains
Store

Reviews

10/10 Exceptional

Beautiful hotel, great location, and very clean.
Sierra, 1-night trip

10/10 Exceptional

Wonderful clean friendly service!! Can not wait to stay again!!!
Christine, 1-night trip

10/10 Exceptional

Staff was 100% welcoming, and accommodating! The rooms are vintage and comfortable Perfect location for walking around downtown
Steve, 2-night trip

10/10 Exceptional

Both my Sister and I, along with our Husbands felt at home. The staff were so kind and generous with good information about the area. Our rooms were beautiful and comfortable. The breakfast was delicious. The views were beautiful.
Gary, 1-night trip

10/10 Exceptional

The room was comfortable. The staff was friendly and helpful as well as informative and parking was good. We didn’t move our vehicle once while we were there breakfast was delicious and convenient.
sean, 2-night trip

10/10 Exceptional

Fantastic stay

I wish all hotel stays would go as well as our stay at the General Palmer. Wonderful staff, spacious room with comfortable bed, and excellent downtown location. Would definitely stay here again!
Tim, 2-night trip

10/10 Exceptional

A beautiful historic hotel I’ve had the pleasure of staying at many times over the last 26 years. Staff is always very friendly and helpful and knowledgeable on the history of the hotel and area. They include a very nice breakfast.
Judy, 1-night trip

10/10 Exceptional

Lovely old hotel

Lovely old hotel in old Durango and next to train station. Nice breakfast, beautiful seating areas and a big rooftop patio.
Stephanie, 2-night trip

10/10 Exceptional

Great stay breakfast was good. Very clean and surprisingly quiet even though we wete right next to the train station.
rebecca, 2-night trip

10/10 Exceptional

Location is perfect! Easy parking. Nice view from the patio. Staff was friendly and helpful. Free breakfast was nice, not amazing. The coffee is a little weak, but otherwise we thoroughly enjoyed our stay.
Marcia, 1-night trip

10/10 Exceptional

Great historic hotel in downtown old Durango

Beautiful historic hotel that allows walking to all of downtown Durango. If you're taking the Durango Silverton train it’s a 5 minute walk at most to it. Rooms were spacious and very clean.
William, 2-night trip

10/10 Exceptional

Lovely spot to stay

Warm and friendly place to stay. Very considerate staff. Chandler was especially helpful in getting us settled in after we arrived late at night and we were very tired after traveling.
Paul A., 4-night trip

10/10 Exceptional

BOOK RIGHT NOW!!

Hello to Everyone reading this review. PLEASE BOOK RIGHT NOW!! The General Palmer Hotel is just wonderful and a huge thank you to all staff, especially Amy and Lucia. We cannot recommend it highly enough and loved our stay with you all. THANK YOU.
S, 1-night trip

10/10 Exceptional

Excellent staff ..very beautiful older building with lots of class...steps from the durango train..perfect place to stay..i was treated like a queen..we will be back!
Kevin, 1-night trip

10/10 Exceptional

Would stay again!

Excellent Sunday brunch & lovely staff!
JoAnna, 2-night trip

10/10 Exceptional

Walking distance to shopping and restaurants. A beautiful hotel.
Mary, 1-night trip

10/10 Exceptional

Charming old hotel in a great location.
Lori, 2-night trip

8/10 Very good

Ample parking, typical continental breakfast, smallest elevator in the world, older hotel and rooms, but they were very clean. Mattress needed to be changed.
Meredith, 1-night trip

10/10 Exceptional

Great location
Michael, 1-night trip

10/10 Exceptional

Fatastic

Fantastic hotel- great location fun downtown but most memorable part was the outstanding service! Would definitely stay here again
Eileen, 2-night trip

10/10 Exceptional

The Hotel was historic but at the same time very clean. The staff was very friendly and helpful with local suggestions for things to do and places to eat. Being next to the Steam Train added to the experience. Our room was in a secondary building and had no access except for a staircase which was not a issue but could be for some with mobility challenges.
Greg, 1-night trip

10/10 Exceptional

Antique furnishings and beautiful carpet and extremely comfortable bed and bedding
Kathleen, 2-night trip

10/10 Exceptional

Everything was super clean and the staff super nice!!!!
Jessica, 1-night trip

10/10 Exceptional

Very friendly and helpful staff. The hotel is beautiful! The elevator is a quaint and fun experience.
Mary, 2-night trip

10/10 Exceptional

Excellent Durango Stay

This historic hotel has managed to create a historic environment with all the comforts a modern tourist expects! The towels and linens first rate, antique elevator fun and staff friendly and helpful. The hotel is well located near the train station and you are able to walk every where to shop and eat.
3-night trip