Locanda Acquavita

Location was perfect for access to Murano. Very little in the way of restaurants or shops nearby. Did NOT have WiFi as stated in the ad. Nice to hear water lapping on the side of the building.

No one bothered to send me the code to get in or even respond when I asked if there was one. The result was I was alone, in a city I don’t know in the middle of the night, outside the accommodation I booked but unable to get in despite phoning and texting. When I finally got in 12 hours later (I spent 4.30am - 10am in a hostel) the lady suddenly couldn’t speak English when I asked about the situation. When I booked out I happened to see her leaving a room and asked if she stayed there and she said yes. I asked if she stayed there, why did she not let me in when I arrived and rang the bell. Again all of a sudden she couldn’t speak English. The ensuite was so tiny the shower was over the toilet. The toiletries provided was soap, nothing else. There was no hot water and no internet. Manky fridge full of half finished bottles of water and wine. All in all a rip off.

Room was ok. However, looking closer at the bathroom, the shower retainer was rusty. Maybe it's time to invest a bit on a new shower cabin. The worst part was the craziness of the tenant (not sure she is the tenant) : first of all, she doesn't understand English and was very agressive to me because she wasn't there when I came in. No email no phone call to warn me about this by the way... which gives you an impression about how they care about the customer that arrives at 1 pm. Luckily, I managed to get my room key as a customer went out from the location at this moment. Room key were on the counter with my name. The very first thing she did when she saw me on the next morning was to jump on me asking for passport and taxes. Not a pleasant lady at all, very impatient, nervous and aggressive. I guess other people were luckier than my friend and I Also, Wi-Fi was not working unfortunately ...

Everything was good except WiFi was not working at all. Also, they should send the code via email or text because not everyone has an active cell with data plan when traveling abroad. Thank you