Troy

3.0 star property
Hotel within easy reach of Hyde Park

Choose dates to view prices

Photo gallery for Troy

Property entrance
Lobby
Free daily buffet breakfast
Interior
Executive Double Room | In-room safe, blackout curtains, free WiFi, bed sheets
Experience the charm of Kensington at Troy, where a warm welcome awaits. Enjoy a breakfast buffet, explore nearby Kensington Gardens and Palace with the help of multilingual staff, then unwind with laundry services and luggage storage.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • 24-hour front desk
  • Front desk safe
  • Microwave in a common area
  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains

Room options

Available filters for rooms
Showing 5 of 5 rooms

Single Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

Executive Double Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Deep-soaking bath
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room

Highlights

Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Wardrobe
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Wardrobe
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Wardrobe
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Similar properties

About the area

Map
68-70 Queensborough Terrace, Bayswater, London, England, W2 3SH

What's nearby

  • Kensington Gardens - 1 min walk - 0.1 km
  • Queensway - 3 min walk - 0.3 km
  • Hyde Park - 10 min walk - 0.9 km
  • Kensington Palace - 10 min walk - 0.9 km
  • Kensington High Street - 13 min walk - 1.2 km

Getting around

  • Heathrow Airport (LHR) - 40 min drive
  • London (LTN-Luton) - 42 min drive
  • Farnborough (FAB) - 49 min drive
  • London (LCY-London City) - 60 min drive
  • Gatwick Airport (LGW) - 93 min drive
  • London Paddington Station - 13 min walk
  • London (QQP-Paddington Train Station) - 13 min walk
  • Marylebone Station - 29 min walk
  • Queensway Underground Station - 3 min walk
  • Bayswater Underground Station - 5 min walk
  • Lancaster Gate Underground Station - 9 min walk

Restaurants

  • ‪Halepi - ‬4 min walk
  • ‪The Park - ‬2 min walk
  • ‪New Fortune Cookie - ‬3 min walk
  • ‪MEATliquor - ‬3 min walk
  • ‪Pret a Manger - ‬3 min walk

About this property

Troy

When you stay at Troy, you'll be within a 15-minute walk of Kensington Gardens and Hyde Park. Free perks include WiFi and buffet breakfast daily between 7:30 AM and 8:30 AM. Also, Kensington Palace and Kensington High Street are within a 15-minute walk. The property is only a short walk to public transportation: Queensway Underground Station is 3 minutes and Bayswater Underground Station is 5 minutes.

At a glance

DONE

Hotel size

    • 33 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 2:00 AM
    • Minimum check-in age – 16
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Off-site parking nearby (GBP 30 per day; discounts available)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 7:30 AM–8:30 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • Shared microwave

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Children & extra beds

  • Rollaway beds are available for GBP 25.0 per night

Parking

  • Parking is available nearby and costs GBP 30 per day (984 ft away)

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Troy Hotel
Troy Hotel London
Troy London
Troy Hotel
Troy London
Troy Hotel London

Frequently asked questions

Does Troy offer free cancellation for a full refund?

Yes, Troy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Troy?

Sorry, pets aren't allowed.

Is parking offered on site at Troy?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Troy?

Check-in start time: 2 PM; check-in end time: 2:00 AM. Check-out time is 11:00 AM.

What's the area around Troy like?

Troy is a short 3-minute walk from Queensway Underground Station and 12 minutes' walk from Hyde Park.

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Troy Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Breakfast
Service staff
Room
Shower
Location

Reviews

8/10 Very good

Very comfortable stay. Would most definitely return.
Emma, 1-night trip

10/10 Exceptional

Very nice
Donalyn, 4-night trip

4/10 Fair

Old bed and furniture
3-night trip

8/10 Very good

The hotel service is fine, staffs are friendly and helpful. Wifi is somehow not stable. They better strengthen the wifi signal rather than ask people not to download big files. I think it won't cost too much.
Bruce, 8-night trip

2/10 Poor

This hotel should close: heating (if it works) is right next to the headboard of the bed, shower is 70x70 cm, bathroom is 100x70 cm including sink, mattress is worn down to the metal, catastrophic! You can hear every little step from the resident above you, breakfast is terrible, only dry rolls, butter, packaged canned jam, thin coffee. Room very cold because unheated, simple glass pane as a window. Never again!
Susanne Christine Elisabeth, 5-night trip

6/10 Good

Basic but comfortable although my room was very warm, although it was 24 degrees outside. I had to prop open the sash window as it would sometimes close itself and when I tried using the ceiling fan the whole thing shook and looked like it was about to fall off ,so I switched that off. Aside from that staff were friendly, room was dated but clean and breakfast was good.
Matt, 2-night trip

8/10 Very good

Goed en rustig; betaalbaar

Goed en rustig hotel; prijs/kwaliteit in orde. Tijdens mijn verblijf werd de lift vernieuwd; dus via de trap naar de 5de verdieping; minder leuk natuurlijk, maar dat is slechts een tijdelijke situatie
Livien, 3-night trip

8/10 Very good

電子レンジが使えるのが便利だった。
JUNICHI, 7-night trip

8/10 Very good

Beliggenheten ved Hyde Park ,kort vei til undergrunnen , i Queensway kan du handle ting du trenger på rommet , flere spisesteder ,minibank , puber hvor de har god mat og som viser fotball på storskjerm. Hotellet ligger i en stille sidegate. Hotellet hadde hyggelige ansatte , rommene var rene og ikke minst store i forhold til mange andre hotell jeg har vært på.
Steinar, 3-night trip

10/10 Exceptional

Har bott på Troy väldigt många gånger med familjen. Vi gillar det.
Kurt-Lennart, 2-night trip

10/10 Exceptional

Sehr sauber und freundliches Personal. Frühstück vollkommen in Ordnung! Perfekte Lage!
Bettina, 3-night trip

8/10 Very good

室内の設備は良好で問題なし。一時的な問題だと思うがエレベーターが故障していた。滞在した7泊目にも直らず、3階から階段でスーツケースを下ろさねばならなかった。 セントラルラインのクィーンズウエイ駅とサイクルラインのベイズウォーター駅が近くにあって便利。 ケンジントン公園とハイドパークがそばにあるのは大きな魅力。
Junichi, 7-night trip

8/10 Very good

Fin beliggenhed. Meget spartansk, inkl morgenmaden..ingen service der ud over det sædvanlige, tror ikke morgenmadspersonen kunne engelsk og sagde jo nok derfor heller ikke godmorgen.. Gammel brygning med gamle knirkende gulve, så man kan let komme op om morgenen når dem ovenover står tidligt op! Ellers fint hotel med som sagt en fin beliggenhed

6/10 Good

Det ligger rigtig fint. Nem indtjekning og venligt personale i receptionen. Det er god nattero og det føles trygt at gå rundt. Det er meget meget nemt at gå til Oxford street- det tager ca 25 min. Nemt at gå fra Underground. Vi boede på et forholdsvis stort værelse med tilsvarende stort badeværelse. Morgenmaden var dog ekstremt skrabet. Tror aldrig jeg har set så dårligt et udvalg. Hotellet er generelt noget slidt men funktionelt. Vi ville dog ønske man kunne købe en øl, en kop kaffe eller lign.

8/10 Very good

Great transport links

Used tesco vouchers so paid very little solo trip for theatre so didnt spend much time in there but it was clean staff very nice and the breakfast was a added bonus room was clean bed bit hard shower small and could of done with somewhere to put your shower gel ect oh there was a fridge in a hidden cupboard tv signal wasnt great but i didnt really watch it Overall the room and breakfast room where a bit chilly But id stay again if the price was good Excellent transport links tube and bus
Lynette, 2-night trip

8/10 Very good

Great location!

Super location near Queensway tube. Traditional pub nearby. Comfy rooms and breakfast “ok” but ordinary.
Richard, 1-night trip

10/10 Exceptional

Bra: Nära till 2 t-banestationer, plus gångavstånd till en massa olika affärer och restauranger/caféer.
Anders, 3-night trip

10/10 Exceptional

Es war einfach Top alles
Petra, 5-night trip

8/10 Very good

The location was amazing. The hotel was on the older side so it had fewer amenities, like air conditioning. Our chargers blew the breakers but management worked on the problem. After spending one night there we decided it would be best for us to move. The management worked with us to resolve the issues to our great satisfaction. The management was amazing. This review supersedes an earlier one, when after talking to representatives at Expedia, I thought all hope was lost.
Charles, 4-night trip

4/10 Fair

Noisy, not a positive experience

Troy was an extremely disappointing hotel. The noise emanated from both inside and outside the hotel. My wife and I could barely sleep. The breakfast was substandard as they only served stale croissants, and cold cereals. The shower was excellent and probably the best part of the entire stay. The front desk assistance were nice enough. I don’t often leave negative reviews but this was not a comfortable place to stay.
3-night trip

8/10 Very good

I’ve stayed there several times,it’s a convenient location.The breakfast is sufficient, but always the same. I would stay there again.
Jennifer, 3-night trip

10/10 Exceptional

Will be back!

A comfortable hotel with lovely old features, located in a quiet street close to park and tube station. Very friendly staff and good breakfast. Great value for money.
1-night trip

8/10 Very good

Handy for where I needed to be

Perfect for my needs, simple. Breakfast was an extra bonus too
James, 1-night trip

10/10 Exceptional

I've stayed in the neighborhood and like the area but this was my favorite hotel. The room was not huge but adequate for two people. The breakfast was good and the staff helpful.
William, 2-night trip

10/10 Exceptional

We stayed in the family room which was large, clean and comfortable. The breakfast was limited in choice but adequate for what we needed. The staff were all friendly and the hotel clean throughout. We would stay here again.
James, 2-night trip