6/10 - Tốt
04/03/2025
Nice room but never again
Concierge during my check in was abrupt & a £100 deposit for one night stay that cost £52-56 is extortionate, especially for a basement room. I got there after 3pm and left 7:20am the next morning. The room was styled very nicely but it only took closer look to notice markings, stains on the bedding and scratches on the walls.
The bed was comfy and the room smelt nice. Very noisy at night, you can hear a lot if you’re on the basement floor which means it can be quite restless at night. Hopefully a different level would be a nicer experience
Given the noticeable revamp of the hotel, it’s expected that things may not be top shape. The socket covers in the room were a little loose and I’d had to hold the full thing when plugging & unplugging items. The whole time I was paranoid that I’d make any sort of noise and disturb other visitors & not get my deposit back so I could not get comfortable at all.
Due to the abruptness of the concierge when I got there & the deposit amount which I didn’t see when I booked. I didn’t feel comfortable telling any staff that I wasn’t happy with the conditions. I have a bad feeling I won’t get my deposit back due to problems that were there before I got into the room.
I hate to complain about anything but I do wish that my experience there was a lot better. Hopefully it was just a one off.
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