First, the hotel is approximately 30 ft from 2 lanes of I12, so lots of road noise. The room thermostat was set at 68, I called the front desk asking for instructions on changing it. The clerk first told me to use controls on unit beneath the window.
I explained that the controls were on the wall, per sign on window unit. She then told me to just unplug the unit, there is no plug. After again asking for instructions she informed me that they didn’t have a maintenance man that week, but she would see if another room was available and she would call me right back.
I suggested that if I couldn’t control the temp the problem wouldn’t be solved.
She never called back