8/10 Very good
19 Dec 2024
small issues but overall great
Great location - easy to spot and get dropped off by taxi - just around the corner from the Apple store and the sliding door next to the Statue of Liberty outside of the bagel place lol. The reception floor is small, staff spoke English and there were no problems. Saw a few families re-packing in the lobby and it was very crowded.
Room was ok, bed was two very hard mattresses pushed together, and the pillows were comically super inflated and poofy compared to the bed. The bathroom was mostly okay but there were a few mysterious toilet drips that weirded me out. Half the outlets and USB ports in the headboard electronics area didn't work. It wasn't at all shabby though - everything else was fine - room was modern, had a view of the street. It was cold outside but got hot inside, there is only a heater so had to open the windows to cool down.
Mini fridge was good, didn't use the stove. Little table to eat at was nice, and tv was nice. Wifi available per room.
Staff helped to hold bags after check out - they can also schedule taxi to the airport if you schedule the day before. Overall a good choice if you're the independent type and don't need a lot of help from staff.
Verified traveller
4-night trip
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