6/10 - Tốt
19 tháng 2, 2025
I expected much more out of this place.
Hotel check in didnt take long, but they forgot to give us towel cards.
Our room was clean, yet outdated. Towels in the bathroom looked so used that they changed color to washed up brown and quality deteriorated significantly. Shower curtain was old and disgusting, and shower head was old, rusty and unevenly pouring water. Water pressure is an issue at this property; some days there would be no warm water pressure at all. 2 elevators close to our room were under construction and every day we had construction noices from 7am till about 3pm. Locals who sell souvenirs at the beach are rude and pushy, they call hotel guests names assumung that gueats do not speak spanish. A la carte restaurants did not accept reservations, so guests had to line up in front an hour before the place opens up in order to eat there. Front desk did not have enough money for the money exchange. There was no WiFi in hallways and closer to the beach, only in Lobby, Main Buffet, and rooms. No WiFi on the beach. Beach chairs were very dirty, many of them broken and just sitting at the beach. Rooms were spacious and dis not have smell of mold like in ther Caribbean Destinations, but things like switches, lamps, safe were either broken or banged up badly. Road to the hotel is vwry bad and bumpy, traffic driving there added additional 20-30 min of transit time. Hotel Grounds were clean, well kept and beautiful.
Dejan
Dejan, nghỉ 3 đêm cùng gia đình
Nhận xét của khách thực Hotels.com
