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Best Western Urban Hotel

3.0 star property
Baroque hotel with restaurant, near Lille Grand Square

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Photo gallery for Best Western Urban Hotel

Exterior
Reception
Blackout curtains, soundproofing, travel cot, bed sheets
Lobby
Terrace/patio
In the heart of Vauban - Wazemmes, Best Western Urban Hotel offers a tranquil retreat. Unwind with a drink at the bar, indulge in breakfast at Urban Hotel restaurant or take a stroll through the garden. With free WiFi and helpful staff, your stay is sure to be enjoyable.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Pet-friendly
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front desk safe
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is 1.777.785 ₫
2.052.366 ₫ total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room, 1 Double Bed, Non Smoking

Blackout curtains, soundproofing, travel cot, bed sheets

Classic Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
HDTV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

Blackout curtains, soundproofing, travel cot, bed sheets

Comfort Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
HDTV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Blackout curtains, soundproofing, travel cot, bed sheets

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
HDTV
Blackout curtains
Private bathroom
Hairdryer
Espresso maker
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Single Bed, Non Smoking

Blackout curtains, soundproofing, travel cot, bed sheets

Classic Room, 1 Single Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
HDTV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Blackout curtains, soundproofing, travel cot, bed sheets

Comfort Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
HDTV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Blackout curtains, soundproofing, travel cot, bed sheets

Standard Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
HDTV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

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  • Parking available
  • Free WiFi
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9.0 out of 10, Wonderful, (301)
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About the area

Map
48 Bis Rue De Valenciennes, Lille, Nord, 59000

What's nearby

  • Lille Grand Palais - 14 min walk - 1.2 km
  • Zenith Arena Concert Hall - 16 min walk - 1.3 km
  • Euralille - 20 min walk - 1.7 km
  • Lille Grand Square - 6 min drive - 2.2 km
  • Pierre Mauroy Stadium - 7 min drive - 4.8 km

Getting around

  • Lille (LIL-Lesquin) - 12 min drive
  • Porte-de-Douai Station - 20 min walk
  • Lezennes Station - 21 min walk
  • Lille (XFA-Lille Flandres Train Station) - 24 min walk
  • Porte de Valenciennes Station - 5 min walk
  • Lille Grand Palais Station - 11 min walk
  • Porte de Douai Station - 14 min walk

Restaurants

  • ‪La Mousse Touch' - ‬10 min walk
  • ‪Mother - ‬7 min walk
  • ‪Le Bistrot de St So - ‬13 min walk
  • ‪La Pate A Sel - ‬9 min walk
  • ‪Magazine Club - ‬4 min walk

About this property

Best Western Urban Hotel

Best Western Urban Hotel puts you within a 10-minute drive of Lille Grand Square and Pierre Mauroy Stadium. For a bite to eat, guests can visit Urban Hotel, which serves breakfast. This eco-friendly hotel also features a bar/lounge, a terrace and a garden. Fellow travellers love the helpful staff. Public transportation is only a short walk: Porte de Valenciennes Station is 5 minutes and Lille Grand Palais Station is 11 minutes.

Languages

English, French, German, Polish, Russian

At a glance

DONE

Hotel size

    • 40 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 1:30 AM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (1 total, up to 20 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 7 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Banquet hall
  • Baroque architecture

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Step-free path to entrance

Room amenities

Be entertained

  • 80-cm flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Espresso maker

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Travel cot
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Urban Hotel – This café only serves breakfast.
ROCOCO BAR & RESTO – This restaurant specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 14 for adults and EUR 8 for children
  • Late checkout can be arranged for an extra charge of EUR 25 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Guests must contact this property in advance to reserve on-site parking

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Grand Palais
Best Western Grand Palais Lille
Best Western Hôtel Grand Palais
Best Western Hôtel Grand Palais Lille
Hôtel Grand Palais Lille
Hôtel Grand Palais
Grand Palais Lille
Urban Hotel Lille
Urban Lille
Best Western Urban Hotel Spa
Best Western Urban Hotel Lille
Best Western Urban Hotel Hotel
Best Western Urban Hotel Lille
Best Western Urban Hotel Hotel Lille

Frequently asked questions

Are pets allowed at Best Western Urban Hotel ?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 20 kg per pet. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Best Western Urban Hotel ?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Best Western Urban Hotel ?

Check-in start time: 3:00 PM; check-in end time: 1:30 AM. Check-out time is noon. Late check-out is available for a charge of EUR 25 (subject to availability). Contactless social distancing and check-out are available.

Is there an on-site casino at Best Western Urban Hotel ?

No, this hotel doesn't have a casino, but Casino Barriere Lille (4-min drive) is nearby.

What is there to do at Best Western Urban Hotel and nearby?

Best Western Urban Hotel has a garden.

Are there restaurants at or near Best Western Urban Hotel ?

Yes, Urban Hotel offers French cuisine.

What's the area around Best Western Urban Hotel like?

Best Western Urban Hotel is in Vauban - Wazemmes, a short 5-minute walk from Porte de Valenciennes Station and 13 minutes' walk from Porte de Paris.

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Best Western Urban Hotel Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice, quiet, clean, friendly
James, 1-night trip

10/10 Exceptional

Beautiful hotel. Large room for 3 people, two bedrooms in one. Walking distance to some lovely restaurants. Lots of choice for breakfast.
Clare, 1-night trip

10/10 Exceptional

It was very nice decorated and the personal was very friendly. The restaurant was also good. The breakfast was not very good, but for 12 Euro was ok.
Federico, 2-night trip

8/10 Very good

Nice classic style hotel. If you skip room cleaning while your stay, they will give you a free drink with a snack.
Tomomi, 2-night trip

10/10 Exceptional

Excellent Staff location great and free parking
Mark, 1-night trip

10/10 Exceptional

Great hotel with car park - walkable to the city centre. Friendly staff. Great bar and outside terrace. Breakfast experience could maybe be improved and toilet space in bathroom is tight!
Stuart, 1-night trip

8/10 Very good

Good location to walk into the Old Town area. Excellent to have free and secure parking on site.
Darren, 2-night trip

10/10 Exceptional

Hotel in good location for Palais des Beaux Art and our chosen restaurant - both a short walk away. Useful to have secure parking. Room was excellent, with a bath (although water could have been a little hotter). Beautiful decoration on the restaurant and in the hallway/stairs.
Stuart, 1-night trip

4/10 Fair

Terrible experience
Terrible room, find another Hotel.
Jesper, 1-night trip

8/10 Very good

Good hotel
Staff are friendly, breakfast is good. Dinner is ok. Room is good but a little bit old.
YuLing, 2-night trip

10/10 Exceptional

Great location for discovering Lille. A nice walk to the Grand Palais. Fantastic dining room, even the air con was marbled! Great service and lovely food.
Richard, 2-night trip

8/10 Very good

This is a friendly small hotel in a quiet area in Lille. We drove from the UK so the onsite parking was a real bonus and the hotel is easy to get to - just a few minutes from the motorway. Check in was easy and staff friendly and polite. Our room was small but the bed was comfortable and the room had all the amenities you need.
Lisa, 1-night trip

6/10 Good

I ordered a deluxe room, but I think I received a comfort one only based on the pictures. Hot water not very hot. And the nespresso machine not working properly. It's a pity because it's a really nice building.
1-night trip

6/10 Good

Friendly staff but rooms are run down
Lyndsey, 2-night trip

6/10 Good

I liked the room. It has AC to keep It cool in summertimes and It the bed was suberb! But the shower was outdated. The showerdoorrailsystem was broken and you could often smell the sewage. Walking distance to the centra is a half hour. Also It is a quit hotel. Thus a good stay if you would make a city trip to Lille (and Kortrijk)!
Marc, 3-night trip

10/10 Exceptional

Very friendly and helpful staff. Very good restaurant in the hotel. I ate dinner at the hotel three nights, and the food was very good all three nights. My work colleague had a car, so used the secure parking adjacent to the hotel. I chose the hotel because it was close autoroute, had parking, and close enough for me to walk into the center of Lille, and close enough that I had a short Uber ride to the EuroLille train station.
Stephanie, 4-night trip

4/10 Fair

OK
Room was rather small. Toilet smelt quite badly of sewerage so had to keep door shut and hold nose during shower. Room was very hot. Location to Lillie very good and free parking made life easier: would score between a 2-3
Daniel, 1-night trip

8/10 Very good

We had a lovely time staying at the hotel in Lille. We were only there for one night, so it was great for us. If we had stayed any longer, we would have found the area somewhat disappointing as there is very little in the neighbourhood. But the hotel bar and restaurant were really good and the hotel decor was fascinating. Good stop over, but not best location if you are staying any length of time.
Andrew, 1-night trip

8/10 Very good

Unique is the old building, beautiful restaurant but the shower was not quite clean. The room a bit too small and the bathroom too
Annelies, 3-night trip

8/10 Very good

Good food and service
We received 2 beds and we had kinda two rooms, but one room had the toilet and the other room had the sink and shower. The food and service were wonderful. The elevator worked when we arrived but after the first night it stopped working. Thank goodness we were onl the first floor. I would recommend this hotel to anyone.
Starr, 3-night trip

6/10 Good

As with previous reviews there was a slight smell of drains. If I kept the bathroom door shut it seemed to reduce. Hotel about 15 mins walk and contrary to others I don’t think it was an unsafe neighbourhood.
james, 2-night trip

10/10 Exceptional

Friendly and helpful
Just an overnight visit to Lille.We chose the least cost room - 3rd floor and small but well equipped with bottled water, tea and a Cafe Richard machine and a good shower room. The 2nd floor was being refurbished without any disturbance to us. It is in an attractive residential street in a post-industrial area - not surrounded by cafes, but has an interesting restaurant which seems very popular with locals. The free onsite parking was very welcome when we arrived, and the Lille Metro system is about 200m away.
Kenneth, 1-night trip

4/10 Fair

Flaky staff
The staff seemed totally disorganised and I was overcharged for 6 breakfasts there was only one of me there 2 nights! Beautiful building and lovely food but just had a feeling you were being ripped off by an Inexperienced team
J, 2-night trip

6/10 Good

Booked 3 rooms for a one night stay. Rooms were nicely styled but one of the rooms had a terrible smell in the bathroom. We reported this to reception straight away but there were no other rooms available. We were offered one free drink as compensation. The smell did not affect the bedroom as long as the door was closed but my son had to shower and use the toilet in our room as the smell in his bathroom was so bad. The other disappointment was that breakfast was served in a basement room and not in the beautiful dining room. Breakfast was poor for the money. If visiting again I would eat at a local cafe rather than the hotel.
Debbie, 1-night trip

4/10 Fair

More cons than pros
As other reviews mentioned there seems to be a drain issue at this hotel, quite a strong sewage smell upon entering what was the tiniest room I’ve ever stayed in, nowhere to even open your suitcase or walk around the bed. I believe it’s normally quite reasonably priced but had been increased by over 300% per night due to the rugby World Cup. Very friendly staff though and great secure parking, not the best area but only 10 euro for a taxi into Lille centre
3-night trip