4/10 - Khá
25/04/2025
Choose this hotel if the other option is street!
Worse experience of a hotel stay ever!
I am sure once it was a great hotel, as the building is of great architecture for a sea front hotel, the hotel was great probably right after it was founded 15 years ago, and thereafter it started to degrade with no maintenance at all!! Almost no amenities were working as they should!
No air conditioning in the rooms, broken shower head,
The hotel is advertised with air condition that works as fan only! Neither cooling nor heating does not work! First room which was heated by sunlight temperature increased to 30C our room was changed to the cooler side of building but during night time the temperature fell below 20C and air condition was not able to heat up!
Don’t be fooled by 5 stars, it is all about the tooth brush and bath room supplies which no one really uses! In reality the hotel cannot compete with one star guest house and is only a better alternative rather than sleeping at street side!
Cleaning also is an issue, there was a used wound plaster on the floor in front of room door which remained there until the last day! The pool change room was never cleaned as smelled like toilet! And the toilet was broken! Corridors were unnecessarily too dark hardly able to notice any clean or dirty surfaces!
The room’s shower head was broken water was bolted to our head! The sink drain was very slow! We gave up calling for several services with no results and we were only waiting to check out and escape from the disaster hotel!
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