TRYP by Wyndham San Jose Sabana

Great service, great food, very friendly staff, would definitely recommend if you need to stay in San José.

This is the second time that we stayed at this hotel and it was a good experience. The only thing that kept it from being great was that we reserved a room with a standard king size bed, but were put in a queen size room instead. This wouldn't have been too much of a problem if we had been told my the front desk at the time of check-in, but I didn't realize until after I slept in the bed that it was smaller. However, when I brought this to their attention they tried to remedy the situation which was nice. Additionally, when we first got to the hotel, the wifi was stupendous. However, after about an hour or two the quality dropped dramatically. Lastly, the city had a power outage and caused for the phones on the floor we were on to stop functioning. You can imagine how fun it was to go downstairs to order room service. However, our overall experience was quite pleasant. The staff was very nice and accommodating and I definitely will stay there again. I believe that most of these issues were out of the hotel's control.

The building and rooms offer good quality. The food at the restaurant is very good. I just didn’t like the fact that somebody, who wasn’t hotel staff opened our room door. This happened two days in a row. How? I do not know..... because of this issue we were put on a different room. Nobody tried to open our door again, but I was surprised to find small roaches in both rooms.

This a business hotel well kept but dated.

I was arrived to the hotel. The man at the front desk was very nice and helpful. The lounge and restaurant seemed like a great place to be. There were several groups of people gathering after work for happy hour. I enjoyed the restaurant and the service. I was in town visiting a friend. I was alarmed to hear that he couldn't come up to my room. They have a strict policy of non guests visiting rooms. Clearly, he was my friend. The way that the front desk handled the situation made it terrible. I felt embarrassed for the way that the security approached us. I understand that this policy is in place to protect their guests. I can understand, but at least offer for me to register my friend or family member. He would've been happy to present his ID. I am not sure I will return for that reason. I like the place, but I felt as if I was lower class after dealing with the front desk. The hot water in the room was weak as well. Very nice room though.