6/10
Everything was wonderful, but our door code didn't work which lead to a lot of issues.
The ramp in the parkade needs repair and you are unable to easily pass the luggage cart to the elevator, it was a 4 person job. Then when we arrived at the door the coded didn't work due to mechanical failure. The only solution was to use the hotel fob, which meant only one access key between four adults doing different activities throughout the weekend. This really made things logistically difficult. It was a damper on what would have otherwise been a very pleasant stay.
Please ensure to fix the elevator/parkade ramp to ensure accessibility to all guests.
Marnie
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