2/10 - Kém
13/05/2025
***NOT WORTH THE MONEY
For the amount of money we spent on the stay it was not worth it. There were too many issues with the room. First off the fridge did not get cold enough so by the end of the stay we had to throw out all of the food we brought. The shower leaked so we had to use the towels that were provided to clean it up. We were put on the 7th floor underneath the ball room and there was a wedding that went on until about midnight. The bass was so loud it was shaking the room until about midnight. We got put next to 3 girls who partied until 2-3am in the morning the whole time. And when we tried to call the front desk to go and quiet them, our phone didn’t work. So around midnight we walked down stairs to tell them and they didn’t really pay it any attention. On day 2 we requested more towels because a good chunk of them were used to clean the leaky shower. Went down to the front desk to ask for them. Room service took the old towels but did not give new ones. So I had to go back down to the front desk and ask again. I ended up just grabbing towels off the room service cart because about 2-3 hours later a staff member finally knocked on the door with the towels I requested earlier that morning. Also there were 2 hidden fees… $25 a day for parking and $46 a day because we didn’t book through their main site. We spend about $900 through hotels.com and then had to pay another $200+ when we checked out. NOT WORTH IT…
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