We stayed in early May 2022 which was off season. All the staff were incredibly helpful. We were 4 friends staying in 2 suites. There were 2x double beds when we first arrived, instead of 4 singles, but one call and this was changed immediately. Nothing was too much for the staff. They booked taxis, gave beach and restaurant recommendations, etc. The hotel wasn't very busy, as I assume it could get in the peak of summer. Breakfast had a huge selection. There were multiple pools on offer, for families, adults and groups. As the beach/beach bar was across the road, there was a golf cart to take you there and back, even thought it was a short-ish walk. An example of them having thought the customer service component through. Would definitely stay there again. One small comment which could be improved was the lack of food service on the 3rd floor pool bar. Not a big deal, as you could eat your own food there. The grounds are v. impressive. We didn't get to see all the hotel and we were there for 4 days! Incredibly well kept grounds and grass was lush throughout (not the easiest in v. hot Greek islands) and impeccably clean.