Sonesta Hotel Bogota

No room in the inn

When i arrived the staff immediately told me i did not have a reservation, despite showing my hotel.com reservation to the young lady. She suggested I walk down the street to another hotel. I had to be firm with her and express per the reservation the room was guaranteed. It wasnt until i got upset threaten to call hotels.com and question the prepaid status that she found an available room. This was an issue considering 2 mins earlier i had no reservation and they were out of rooms. They switched my room the following day while i was on a tour. Because they had to do this i had to carry all my valuables on my tour and was not able to utilize the safe. This made me uneasy. Overall, the property wad good and the breakfast was amazing. However, the check in and reservation issue is concerning. Not only does it make me not want to utilize the property again but hotels.com as well if their reservations are not being honored.

lasadra, 2 đêm nghỉ, thg 3 24, 2022

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Best Hotel Experience….Ever!

I live in the United States and have stayed at many fine hotels in my country. I recently stayed at the Sonesta in Bogotá for 12 nights. Candidly, I was simply amazed by the incredible level of service, cleanliness, hospitality and the overall experience! I will not stay anywhere else when visiting Bogotá in the future as I cannot recall having a better overall experience at a hotel, ever, anywhere!

Edward, 9 đêm nghỉ, thg 3 12, 2022

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Great Location!!!

Excellent service

Ricardo, 1 đêm đi nghỉ cùng bạn bè, thg 2 24, 2022

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Awesome Hotel

Very nice Hotel, great location , walking distance to one of the best Malls in Bogota. Awesome Breakfast. Excellent service

Ricardo, 6 đêm nghỉ cùng gia đình, thg 2 20, 2022

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Sonesta Bogota Feb 2022

The hotel service was beyond fantastic from the front desk to valets to restaurant staff. It was certainly the best "service" staff I've encountered anywhere I've ever travelled. So willing to help and make things nice. Good for you Sonesta. The downside was the poor soundproofing of the rooms. I could actually hear conversations and other activity in the next room at normal levels which made me want to be more quiet so no one could hear me. Same with outside hall noise. Hotel tried to reduce it with "wave" sounding noise but it did not work. Unfortunately, the lack of noise proof would be a reason I might consider another hotel. Location for us was fine and good restaurant and food. Not lot of area to meander in hotel itself--small lobby area.

JOHN, 7 đêm đi công tác, thg 2 7, 2022

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Excellent hotel and service. Great breakfast and everything one needs.

Ivan, 5 đêm đi công tác, thg 1 29, 2022

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A great property in Bogota

I actually made this booking by mistake thinking I was staying at a different property, but I dont regret it now. This is by far one of the best hotels in Bogota and the price point does not reflect the value you will receive. I thoroughly enjoyed every detail of the room. A comfortable, quiet and peaceful night sleep!

David, 1 đêm đi công tác, thg 1 24, 2022

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We enjoyed the stay at Sonesta. The service was excellent, the staffs are great and it is a very convenient place to stay.

Ashwin, 3 đêm nghỉ cùng gia đình, thg 1 23, 2022

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good breakfast options, nice and friendly staff, clean rooms.

Sandra, 7 đêm kỳ nghỉ lãng mạn, thg 1 22, 2022

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Staff are very friendly

Maria, 8 đêm nghỉ cùng gia đình, thg 1 15, 2022

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