I’ve rated this place excellent in most categories because that what I felt it deserved. To be clear, this is Vietnam, but unless you want to pay 3 times as much, you’re not going to do any better. The charm and attraction of the place is around the staff most especially Lucy who really couldn’t do enough for us. She helped us out from the moment we arrived until even after we’d checked out, answered all our questions and even came down the road to help me order vegetarian food, and was always happy and communicative. The place is ‘faded’, shall we say, but large room, cable TV with some English channels, absolutely no noise, en suite (if you book that option), powerful shower, good breakfast with small cooked options supplemented by buffet style bread, fruit, drinks, etc. It’s set in a little side street not far from St Joseph’s Cathedral, with plenty of places to eat in the same street and nearby. It’s 10 minutes or less walking to the lake and the old quarter (with a million coffee places!). Bus 86 from the airport, get off at Hotel Melia (stop 9 - the conductor will tell you) then about 10 minute walk up. Bus is only 35000 Dong (about $1.50) and only stops 4 or 5 times so quite fast. Would we stay there again Wouldn’t look anywhere else!