Nestled by the river, Lion Quays Hotel & Spa offers a serene retreat. Unwind with hydrotherapy at the onsite spa, enjoy Modern European cuisine at one of two restaurants, or connect to in-room WiFi. Take a dip in the indoor pool or challenge yourself on 3 outdoor tennis courts.
Popular amenities
Connecting rooms available
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Indoor pool
Breakfast available
3 outdoor tennis courts
Health club
Sauna
Steam room
24-hour room service
Coffee shop/cafe
Conference centre
Feel at home (6)
Free cots/infant beds
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Garden
Terrace
The current price is 2.713.348 ₫
2.713.348 ₫
3.256.018 ₫ total
includes taxes & fees
5 May - 6 May
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Executive Double Room, Canal View
Located near a train station, Lion Quays Hotel & Spa is a great choice for a stay in Oswestry. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and The Waterside, one of 2 restaurants, serves Modern European cuisine and is open for breakfast, lunch and dinner. Other highlights include 3 outdoor tennis courts, an indoor pool and a bar/lounge. Fellow travellers like the helpful staff and overall property condition.
Languages
English, Polish, Slovak, Welsh
At a glance
DONE
Hotel size
82 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–10 AM
2 restaurants
Bar/lounge
Coffee shop
Barbecue grills
24-hour room service
Working away
Business centre
Meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Bike hire
Facilities
1 building/tower
Built in 2004
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Health club
An indoor pool
Full-service spa
3 outdoor tennis courts
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
Television
Premium TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Turndown service
Alarm clock
Free cot/infant bed
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Dining
The Waterside – This restaurant specialises in Modern European cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.
Nicos Brasserie – This brasserie specialises in Fusion cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Cafe Ash – On-site café. Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 11.95 per person
Early check-in can be arranged for an extra charge of GBP 25.00 (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 7:30 AM to 10:00 PM
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Lion Quays Waterside
Lion Quays Waterside Oswestry
Lion Quays Waterside Resort
Lion Quays Waterside Resort Oswestry
Lion Quays Hotel Oswestry
Lion Quays Hotel
Lion Quays Oswestry
Lion Quays
Lion Quays Hotel & Spa Hotel
Lion Quays Hotel & Spa Oswestry
Lion Quays Hotel & Spa Hotel Oswestry
Frequently asked questions
Does Lion Quays Hotel & Spa offer free cancellation for a full refund?
Yes, Lion Quays Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Lion Quays Hotel & Spa?
Yes, there's an indoor pool. Guests have pool access from 7:30 AM to 10:00 PM.
Are pets allowed at Lion Quays Hotel & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Lion Quays Hotel & Spa?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Lion Quays Hotel & Spa?
Check-in start time: 3:00 PM; check-in end time: 3:00 AM. There's a charge of GBP 25.00 for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Lion Quays Hotel & Spa and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Lion Quays Hotel & Spa also has a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Lion Quays Hotel & Spa?
Yes, there are 2 on-site restaurants, featuring al fresco dining and Modern European cuisine.
What's the area around Lion Quays Hotel & Spa like?
Lion Quays Hotel & Spa is located on the waterfront, a short 4-minute walk from Lion Quays Spa.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Lion Quays Hotel & Spa Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Food
Restaurant
Spa
Bathroom
Drinks
Bar
Bed
What guests liked
The spa facilities were excellent, with many guests praising their quality and relaxing atmosphere. (39 reviews)
Breakfast was consistently described as excellent, delicious, and first class with a good variety of options. (26 reviews)
The gym facilities were excellent with loads of equipment and very helpful staff. (6 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
25 Mar 2025
Another Short stay
A great stay... possibly my 10th stay. Lovely staff
Nigel
Nigel, 2-night trip
10/10 Exceptional
24 Mar 2025
Another lovely stay
I have now stayed 10 times at Lion Quays. Always a great nights sleep. Just sad I couldn't have the breakfast as I was going for an operation
Nigel
Nigel, 1-night trip
8/10 Very good
15 Apr 2025
Great bar and restaurant poor room
The staff were all very friendly and professional .
The gym and spa were ok the bar and restaurant were very nice with good food .
The rooms are dated and the bed desperately needs a new mattress. Feels a bit like all fur coat and no knickers .
Shaun
Shaun, 1-night trip
10/10 Exceptional
30 Mar 2025
Great location, superb facilities, relaxing stay
Beautiful buildings situated in fairly remote location. Very pleasant, helpful staff, comfortable, well equipped rooms. Beds are comfy but disappointed to find its 2 singles combined as i lay in the middle and got the seams. Delicious food and well stocked bar. Plenty of staff despite hosting a wedding the evening we stayed. Would 100% recommend
Kirsty
Kirsty, 1-night trip
6/10 Good
18 Apr 2025
Disappointing room upgrade
Desperately needs a refurb. Room was comfortable, with a nice view of the canal but looked tired with a poorly designed bathroom.
Simon
Simon, 1-night trip
10/10 Exceptional
14 Feb 2025
Another Great Stay
I have stayed at Lion Quays on a number of occasions. It is always a pleasure to be there. A comfortable night and breakfast is always first class. Add to this the use of the spa and you have yourself a wonderful bargain
Nigel
Nigel, 1-night trip
10/10 Exceptional
1 Feb 2025
Pro's - location, rooms were spacious, very clean, all staff very polite.
Con's - jacuzzi and steam out of order
I would definitely stay here again
Tracey
Tracey, 2-night trip
4/10 Fair
16 Apr 2025
The hotel from the exterior was pleasant enough as well as the interior but the closer you look the dirtier the room got. The check in process took a while but the staff were pleasant. The walls of the room were covered in black marks and scuffs, the mugs provided were stained and there were also stains on the throw that was on the end of the bed. The balcony doors were are mouldy.
Verified traveller
1-night trip
6/10 Good
17 Apr 2025
Needs a little more attention
Polite reception staff. Room was ok, dirty sock under the bed! Staff in bar area talking before noticing I was stood at the bar. They do not take cash.
Unable to swim with daughter until lifeguard present which was fine only no lifeguard showed up on Wednesday morning.
Donna
Donna, 1-night trip
8/10 Very good
28 Dec 2024
Overnite stay
Hotel was new and very good Check in very quick with polite and knowledgable staff
Breakfast good coffee excellent food an excellent variety for the buffet
Will return later in the new year and recommend the hotel to anyone
Anthony
Anthony, 1-night trip
6/10 Good
18 Jan 2025
Food was decent, hotel room was scuffed on the walls and the bathroom door had to be lifted up to close
kristopher
kristopher, 1-night trip
10/10 Exceptional
15 Sep 2024
Great Location and nice spa,excellent breakfast very helpful reception staff
Nick
Nick, 2-night trip
4/10 Fair
20 Mar 2025
Needs work!!
Spa complex was good, hotel not so! i Stayed on the first floor, the WIFI was non existent, room was in need of modernising, faulty socket (hanging off!) where heater was plugged in, as pictured. Cold shower in the morning!!
Verified traveller
1-night trip
10/10 Exceptional
24 Dec 2024
Lovely friendly staff
We've been here twice now, staff are lovely and very friendly, the rooms are comfortable and clean. We made use of the leisure club facilities both time which are also very clean. We definitely be back again
Cheryl
Cheryl, 2-night trip
10/10 Exceptional
31 Aug 2024
Excellent stay, here for an overnight wedding reception stay,
Helen
Helen, 1-night trip
8/10 Very good
14 Dec 2024
Lovely Views & nice staff
Very pleased our room was upgraded and we had an excellent view of the river. Bed comfortable, breakfast fine and price was fair.
As others have mentioned noise does travel in the hotel and the grout etc in the bathroom needed refreshing.
Diane
Diane, 1-night trip
10/10 Exceptional
21 Aug 2024
A comfortable stay with a good pool for the younger ones and a great gym too.
Andrew
Andrew, 1-night trip
10/10 Exceptional
15 Dec 2024
Pre-Christmas Treat
Pre-Christmas treat. Great food, superb selection of wine, gin and whiskey. Comfortable room with a great view over the Llangollen canal.
Adrian
Adrian, 2-night trip
10/10 Exceptional
13 Oct 2024
Weekend getaway
Great place to unwind for 2 nights. Get a room overlooking the canal and a spa visit
Thomas
Thomas, 2-night trip
8/10 Very good
25 Jan 2025
Great hotel, lovely staff.
The stay was great, staff are excellent. The room was lovely and clean, slight down was the walls were marked but everything that could be cleaned was spotless. I marked down as on our last morning there was no hot water, this was due to their boiler breaking down so not a fault of the hotel, the reception apologised and said that we were welcome to use the showers in the spa! But unfortunately it was freezing outside and it's a bit of a walk to the spa so a cold wash had to do!! Will stay there again without any qualms!!
Ann
Ann, 2-night trip
10/10 Exceptional
1 Jun 2024
Lovely stay , will stay again
Chris
Chris, 3-night trip
6/10 Good
21 Mar 2025
Some issues
The hotel is starting to look a bit tired and dated. The Spa was excellent and a great plus for guests. The restaurant was good, but poss the menu could offer more dishes.
My room which was 209 had the sun beaming in early morning, these rooms that have a window facing East need a black out blind or curtains as venitian blinds do not stop all the light. (we have holiday rentals and all bedrooms have a black out blind fitted. I stood on a slither of glass in my room for a broken glass by previous guests but luckly it did not cut me just pierced the skin.
William
William, 2-night trip
10/10 Exceptional
4 Dec 2024
Thank you to the excellent checking in staff. They had read my requirements/ specific request, and facilitated an ideal stay. Friendly greeting.
Mena
Mena, 1-night trip
6/10 Good
26 Mar 2025
Disappointed with the suite standard of decor
We stayed in a suite and the room was a good size and could have been perfect, however it has an overally complicated light system controlled by Alexa, the decor is not to a high standard with wall paper pealing, paint work and finish really rough. The room could benefit from a good clean - the shower is caked in scale and the floor corers were really dirty. Disappointing given it is meant to be newly decorated. The saving grace is the pool which is fantastic and the food was very good. If only they paid more attention to cleanliness of the rooms and had better decorators! The cleanliness of the communal areas seemed better.
Verified traveller
1-night trip
10/10 Exceptional
8 Aug 2024
Beautiful location, stayed over as part of a wedding party there that day, breakfast included which was a bonus, staff great rooms spotless, food excellent too, would definitely stay again