Palazzo Contarini Porta di Ferro

I booked this hotel for one night for 10 persons following an 8 day Mediterranean cruise that ended in Venice. We were supposed to arrive around 10am but because of an accident in port, we didnt arrive until 5pm. We kept in touch with hotel and let them know of our situation. The taxis that they arranged for us were waiting for us once we finally docked. We were greeted by a lovely young woman(I'm sorry I dont remember her name) who promptly got us into our rooms and made dinner reservations for us at a fantastic local resturant. The following morning we found out that the airline had cancelled our flights home. The same young woman was instrumental in getting us in contact with the local office of the airline and we were able to get our flights rebooked. She also made sure that the taxi to take us to the airport would be there on time. As far as the hotel itself, an absolutely charming place with that old world feel that you'd expect in a hotel in the center of Venice. Clean and comfortable accommodations with everything you'd expect from a big chain hotel. I would highly reccomend this hotel and will definitely return in the future!!

Great Hote! Friendly staff that will help you out 24/7. Hotel is not in the busy part of town which was really nice, but you could reach the main parts with a very short walk.

Was there for the Acgua Alta. Great facility and good customer service. Particularly loved the classical music beginning in the downstairs entry and upstairs sitting area. Nice touch. Adds a lot. Very pleasant.

Perfect location & lovely big rooms

We were able to take a water taxi to the door.