Requested for a high floor and the hotel granted my request - I’ve stayed in this hotel many, many times through the years and I loved its’ convenience to the Siam area and the BTS at the doorstep. There is also a McD and massage shop at the door, and it’s about a 5 minute walk to MBK, and 10 minute walk to Siam Paragon.
The room I stayed in this time was on the 21st floor, with a really great view. The a/c was weird though, we would be freezing even when it was adjusted to 32 degrees!
The staff was accommodating to our requests - we had arrived early at 10am, and was able to have our room by 11.30am. They are helpful and always strive to help with a smile.
1 downside this trip was when we let Housekeeping clean our room and we had left for a day trip - only to return at night with our room door not locked. Nothing was lost thankfully!
Regardless, still my favourite hotel in Bangkok!