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Hotel Puerta del Sur

3.5 star property
Riverfront hotel with restaurant, connected to the convention center, near Rio Cruces Bridge

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Photo gallery for Hotel Puerta del Sur

Front of property - evening/night
Seasonal outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
View from room
Lobby sitting area
Garden
A great choice for a stay in Valdivia, Hotel Puerta del Sur features a marina. You can splash around at the seasonal outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Other highlights include 3 hot tubs, a fitness center, and a sauna.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Free breakfast
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Restaurant and bar/lounge
  • 3 hot tubs
  • Fitness center
  • Sauna
  • Free use of bicycles
  • Seasonal outdoor pool
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Business center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
The current price is $117
includes taxes & fees
$117 per night
Mar 16 - Mar 17

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Room

Highlights

Heating
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Rainfall showerhead
Hair dryer
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin with Terrace

In-room safe, desk, laptop workspace, blackout drapes

Superior Twin with Terrace

Highlights

Heating
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Rainfall showerhead
Hair dryer
  • 323 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Twin

Junior Suite Twin | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite Twin

Highlights

Heating
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Rainfall showerhead
Hair dryer
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Twin

Superior Twin | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin

Highlights

Heating
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Rainfall showerhead
Hair dryer
  • 323 sq ft
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

Highlights

Heating
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Rainfall showerhead
Hair dryer
  • 377 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King con Terraza

Superior King con Terraza | In-room safe, desk, laptop workspace, blackout drapes

Superior King con Terraza

Highlights

Heating
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Rainfall showerhead
Hair dryer
  • 323 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King

Superior King | In-room safe, desk, laptop workspace, blackout drapes

Superior King

Highlights

Heating
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Rainfall showerhead
Hair dryer
  • 323 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Diego De Almagro Valdivia Hotel

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.4 out of 10, Very Good, 242 reviews
The price is $111
includes taxes & fees
$111 per night
Mar 3 - Mar 4
Diego De Almagro Valdivia Hotel
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About the neighborhood

Map
Los Lingues 950 Isla Teja, Valdivia, Los Lagos, 5090000

What's nearby

  • Parque Saval - 11 min walk
  • Casino Mundo Dreams - 2 min drive
  • Costanera Arturo Prat - 2 min drive
  • Valdivia Square - 3 min drive
  • Calle-Calle Bridge - 5 min drive

Getting around

  • Valdivia (ZAL-Pichoy) - 29 min drive
  • Antilhue Station - 40 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Planeta Brunch - ‬3 min drive
  • ‪Sweet & Gourmet - ‬14 min walk
  • ‪El Bunker - ‬12 min walk
  • ‪Bar Bundor - ‬13 min walk
  • ‪La Bota Cervecera Brew Restaurant - ‬8 min walk

About this property

Hotel Puerta del Sur

A great choice for a stay in Valdivia, Hotel Puerta del Sur features a marina. You can splash around at the seasonal outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Other highlights include 3 hot tubs, a fitness center, and a sauna.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 40 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Onsite parking limited
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Paddleboard on site

What to do

  • Kayaking
  • Boat tours
  • Paddleboard on site
  • Pool table
  • Bicycle tour information
  • Fishing

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Free bicycle rentals
  • Bike cleaning
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on site

Facilities

  • 1 building/tower
  • Built in 1994
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool
  • Marina
  • 3 hot tubs
  • Sauna
  • Banquet hall
  • Dock
  • Outdoor entertainment area

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Area rugs in room

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Espresso maker

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Mobile key entry

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CLP 53500.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 9:00 PM
  • The seasonal pool is open from December to March

Policies

Noise-free guestrooms cannot be guaranteed.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Puerta del Sur
Hotel Puerta del Sur Valdivia
Puerta del Sur
Puerta del Sur Valdivia
Hotel Puerta Sur Valdivia
Hotel Puerta Sur
Puerta Sur Valdivia
Hotel Puerta del Sur Hotel
Hotel Puerta del Sur Valdivia
Hotel Puerta del Sur Hotel Valdivia

Frequently asked questions

Does Hotel Puerta del Sur offer free cancellation for a full refund?

Yes, Hotel Puerta del Sur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Puerta del Sur?

Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 9:00 PM.

Are pets allowed at Hotel Puerta del Sur?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Puerta del Sur?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Puerta del Sur?

You can check in starting at 3 PM. Check-out time is noon.

Is there an onsite casino at Hotel Puerta del Sur?

No, this hotel doesn't have a casino, but Casino Mundo Dreams (2-min drive) is nearby.

What is there to do at Hotel Puerta del Sur and nearby?

Have fun with onsite activities like kayaking, fishing, and cycling. Additional recreation nearby includes casino gaming. Soothe your senses in one of the 3 hot tubs or make use of other amenities, which include a seasonal outdoor pool and a sauna. Hotel Puerta del Sur also has a fitness center and a garden.

Are there restaurants at or near Hotel Puerta del Sur?

Yes, there's an onsite restaurant.

Does Hotel Puerta del Sur have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel Puerta del Sur like?

Hotel Puerta del Sur is located by the river, a short 11-minute walk from Parque Saval and 17 minutes' walk from Southern University of Chile Botanical Garden.

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Hotel Puerta del Sur Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Relaxing Vacations
Very good hotel, very conveniently located near a mangrove area, for bird watching
Alex, 2-night trip

10/10 Exceptional

The staff was great and the view from our room of the river was great.
Jose, 4-night trip

10/10 Exceptional

Perfect hotel within the city but around nature. The “tinajas” hot tub experience was very smooth and peaceful. Great to travel with little kids
Yenny A, 2-night trip

8/10 Very good

Nice hotel
It's a nice hotel, well located, very quiet and beautiful view of the river.
Eduardo S, 1-night trip

10/10 Exceptional

Since the change in administration I love this hotel Puerta del Sur. Friendly and respectful staff, good amenities, amazing views of the river and Cau-cau bridge. Good breakfast. No spiders and mosquitoes as it was in the past. I fully recommend this one special when you book thru Expedia, much cheaper than by the front desk.
Eduardo Suarez, 1-night trip

10/10 Exceptional

Showed up a little early and the clerk had already our room available for us. Very clean and quiet, I really love this place, the view is spectacular. Best breakfast ever with fresh bread, and pastries. Staff very friendly. Definitely I'll come back.
ingrid, 1-night trip

8/10 Very good

Expedia lies again! This is a nice clean property with nice sized rooms, wide hallways and wooded area surrounding property and plenty of free parking. No business center, bellman,or concierge. This is a solid 3 star hotel and it is fine. Why Expedia overrates this hotel is very misleading. Nicest part is the checkin desk has young university staff attending hotel mgmt school and actual try to help guests. Very refreshing!
Marty, 2-night trip

10/10 Exceptional

Beautiful property and view. Staff was so helpful and front staff even helped me print something I needed. There was a broken light in our room that they tried to fix but couldn’t. Staff was very prompt and explained they would fix it the next day after trying for about 20 minutes. Our adult kids loved the outdoor hot tub.
Mary, 1-night trip

8/10 Very good

All Good!
Claudio, 1-night trip

8/10 Very good

Nice hotel with river view
Nice hotel with river view. They control the temperature of the room and mattress is just standard. You depend on other visitors behave since the acoustic isolation is not great but there's no street noise. The restaurant was not open but there are good options around 10 minutes walking. Overall, I would recommend it.
Eduardo, 1-night trip

6/10 Good

Not bad, but not great.
I was disappointed with this hotel. The breakfast was a bare minimum, hardly a buffet. I dined in the restaurant Botanico for dinner and i found it expensive and not that good. The hotel is also a bit hidden from the center of town. In their defense, it appears the hotel is not finished. The elevator wasn’t working and there was plenty of construction going on. I am not usually a complainer, but I won’t stay here on my next trip to Valdivia.
todd, 1-night trip

8/10 Very good

Clean hotel and well located But during our stay, an electricity shutfown occurs from 20:00 hrs until 12:00 am next day. So I expected some courtesy from the hotel (discount or bonus for the next stay),but nothing of that happens.
Enrique, 1-night trip

8/10 Very good

Aline, 3-night trip

10/10 Exceptional

4-night trip

8/10 Very good

Gili, 1-night trip

8/10 Very good

Excelente ubicación
JORGE, 2-night trip

10/10 Exceptional

Patti, 1-night trip

4/10 Fair

Necesitan Renovarse
Asensor malo, infrastructra bastante deteriorada, servicio basico tirando para malo
Christian, 1-night trip

10/10 Exceptional

Es un hotel muy bonito, queda cerca del centro de Valdivia y tanto el servicio como la limpieza del hotel son impecables. Las vistas del hotel no tienen comparación y el desayuno incluido es ideal.!
Annelis, 3-night trip

6/10 Good

Falta calidad alimentos desayuno , personal con buena actitud , falta inversión en la propiedad
miguel, 4-night trip

10/10 Exceptional

1-night trip

8/10 Very good

En general muy bien, carta muy acotada.
Buena estadía, limpia las instalaciones y bien mantenidas. Amplia variedad en el desayuno buffet, pero lo que creo que se debe mejorar es la carta para almorzar y cenar que es muy acotada.
Katia, 2-night trip

10/10 Exceptional

Un peu à l’écart de la ville, sur un site tranquille. Tout de même accessible à pied (restaurants à <10 min à pied). Les chambres étaient propres et confortables. Le personnel courtois. Des jeux sont disponibles pour jouer en famille, la piscine et le quai sont magnifiques. Nous recommandons chaudement.

2/10 Poor

reclamo
muy mal por que abri un caso hace una semana y debi haber obtenido una respuesta ayer para no perder mi reserva y nunca me respondieron nada.
catalina, 1-night trip

10/10 Exceptional

letizia, 3-night trip