Hampton Inn & Suites Napa

We felt very comfortable staying at Hampton Inn during the pandemic although many places have opened everyone was still cautious. We also had a very good price through hotels.com

Overall a great stay. Location was close to downtown, easy parking, clean rooms, hotel looks very nice, bed was very comfortable.

Stay was great only thing was needed new towels as room cleaning did not happen second day of stay.

Upon check-in the first agent was very rude and hostile. She couldn't believe the price that I booked and said there's no way I booked 2 rooms even though I showed her the email confirmation. She then passed us to a second agent who by the way was SOOOOO nice and helpful. I did not appreciate waiting 30 mins to check-in when I showed them the confirmation email. If there's a glitch somewhere between the hotels.com and the venue then they should resolve it after checking in the guest. Not make the guest wait 30 mins.

Comfy, spacious, clean room.

Love this place

The bed was a little too firm, Other than that the room was exceptionally clean and comfortable

Nice property and free breakfast was perfect for our needs. Had a ADA bathroom that was not comfortable for us but would be excellent for those with needs. Sound proofing was needed. We could hear most everything next door and above our room.

I love Hampton Inns. The bedding is always very comfortable. Plus you get breakfast. I've stayed at several of these properties and have never had a bad experience. Always look for HAMPTON first.

Spacious suite. Everything was super clean. Noise level was low. We were even able to sleep in (black out curtains were great) with a room by the elevator on the 3rd floor! Conveniently located near big stores and the downtown area.