Hotel America

The hotel is pretty good at the price it is. Room, staff, location are the best quality. Only breakfast could be improved but is average at all.

This property actually seemed too good to be true when I booked it since the room rate was such a bargain. Happily, it turned out to be just as good as the site promised. Room was comfortable, wide selection of TV and audio channels, safe for valuables, mini fridge, bathroom with bidet and hair dryer, and extremely quiet. Breakfast was extensive and even included sandwich makers so one could make a nice hot grilled sandwich with the cold cuts and cheese provided. Cereal, yogurts, fresh fruit, corn bread, croissants, and toast were also available along with several juices, coffee, and water. Dining area is spacious and TV is on in the background. Front desk is always available and staff were efficient, assuring, and helpful in any language. I especially want to commend Gabriel, whom I had the pleasure of helping me with both my checkin and checkout as well as other matters that I needed assistance with during my stay. He is a credit to the hotel. Location is convenient yet quiet and very safe. Lobby has a water cooler and you can come and go as you like at any time. Another plus is that they have universal electrical outlets--no adapter needed. This is truly a bargain in Montevideo with quality accommodations that would cost quadruple in any other city for the level of comfort and service offered here. The hotel has multiple levels but there are quick elevators as well as stairs plus daily housekeeping service. Reserve early as this can fill up quickly.

Rude front end staff. I entered with a loaded touring bicycle which was seen and no reservation. I wasn't told that bicycles were not allowed in the hotel and that there was NO secure place to store it until I had a confirmed reservation and checked in. I found another hotel but had to pay here because they wouldn't refund my hotel.com payment. Watch your back here.

Good and clean hotel in downtown Montevideo. The breakfast is good, but it is exactly the same everyday. The downside was the thin walls. While trying to sleep, we heard a couple's loud conversation in other room.