Somerset Panorama Muscat

Good facilities and location, Clean room and outstanding service

We loved that every detail had been thought of. Especially the washer/dryer!

Nice hotel friendly staff and excellent facilities. The only negative is that there are 3 towers with lift there is a difficult arrangement in that does not take you straight to your floor, you have to change lift, otherwise an excellent hotel.

The first time I stayed at this property in an apartment room, it was good. The second time, we got a studio room. Unfortunately our room was next to the housekeeping storage room, and literally the door was banging open and shut day and night by the housekeeping. Our shower drain was not working, and the sink area had a very rotten type smell. Also, when I called the reception to report that another room kept calling ours over and over (maybe kids playing with the phone), the woman at the reception was very unprofessional and just used terms like “huh?” And “what?”. She just spoke to us like we were insane and did not help. The carpets were dirty and stained as well. For the price, we definitely expected way more, and will not stay here again.

Next to mall and walking distance to coffeehouse and bigger Mall

Our stay was very comfortable. However, hotel shall keep more toiletry accessories, which is being provided in very short supply manner. Only when you ask the hotel is providing. Also the shower is not having water force.

An enjoyable stay at this aparthotel for 3weeks with my family.Well furnished apartments with all amenities.An ideal location adjoining panorama mall. Two other popular malls are very close by namely Grand mall & Avenues mall.Overall it was a good stay and a reasonable price.My special thanks to Salim at the reception who was wonderful and very helpful.Malik and Anwar the cleaner.I definitely recommend Somerset and will come back again.

Central location for everything, close to malls within walking distance & the restaurants/takeaways in the basement are excellent value for money.

Good location Clean and Tidy premises Helpful Staff

I didn't get at first night the room which I had booked. Breakfast was not good, it wasn't fresh at all. Bread and croisants were dry and old.