Despite delays with arrivals, our driver waited & picked us up. He told us where we were as we drove through the streets so we’d get our bearings, chatty but respectful of our tiredness.
Check in was welcoming, warm & quick, with a refreshing drink & cool towel. We didn’t want for anything during our stay. Staff were helpful, friendly & respected privacy without sacrificing service: umbrellas in the rain, adapter plugs & chargers, insect repellent, sunscreen, filtered water, beds made daily, rooms immaculate, evening turn down service, mosquito coils set up in the yard, flowers, fresh towels, outdoor fans.
Shuttle to Seminyak any time we asked, even paid for our cab when shuttle was unavailable.
Rooms & yard very secure with variery of double barrel locks, latches, wardrobe keys, safe in each room, concierge late into the night.
Pool was not too cold but refreshing, with an outdoor shower. Although pool water was a bit jazy, chlorine is regularny used.
Beds were big & comfortable with 4 fluffy pillows. Toiletries smelled nice and did the job i.e. shampoo lavered & conditioner detangled/softened hair. Hairdryer available. Aircon nice & cool - easy to operate & adjust both temperature, fan speed. Breakfast was average, Indonesian better than Western, but fruit bowl on the table always.
Needs outdoor TV & DVD library, new blackout curtains, XL bathrobes. We didn’t use villa kitchen, lobby bar or spa services as we preferred to go out for variety.
