Hanoi Legacy is very friendly staff who all speak English very well. Everyone was very attentive to our needs, and the hotel was clean and quiet. We loved the location in the old quarter of Hanoi, and although we initially thought it would be very loud since the surrounding streets get quite busy at night (it is right by the night market and beer street), it was very peaceful and quiet. Loved the cleanliness, and the restaurant inside was delicious although a little more on the pricey side. Flavors and authenticity of the food were spot on. Added bonus is that the hotel includes breakfast, and many of the items on the menu can be found during breakfast. On a morning where we had to leave early prior to breakfast, the staff gave us to-go containers to pack food! They were all very sweet and wonderful. I would definitely stay here again.