2/10 - Kém
15/01/2025
My room was super cold. I asked them to look into why the room is not heating and they sent an engineer who was kind of rude and told me "Hotel doesn't have heating capability". I went to the front desk and asked for a heater and was told by the rude front desk person that "All heaters are occupied". I got cold and fever and only after going to front desk 3 times I was given a heater a day later. By that time I was already so sick I couldn't enjoy my vacation. Thankfully the third time went the front desk person was respectful and understanding of my situation but I was already too sick by then. Won't book again. Not recommended.
Amit
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