Holiday Inn Hotel & Suites East Peoria, an IHG Hotel

The toilet seat was broken. The shower head sprayed water while the tub was filling up. Breakfast was ok. Wait staff was overwhelmed. Had to wait some time for refills of water and coffee.

Very nice lobby and nice restaurant.

Check in is at 4. We arrived at 4:15 and were told our room wasn’t ready and would be in about 20-30 minutes. We waited and 30 minutes later asked again and they said it still wasn’t ready. After more waiting our room was finally ready at about 5:45. The hotel was clean and comfortable but the room being ready almost 2 hours late was very frustrating.

Good

Liked the hotel and the room. Was not happy about the enforcement of mask wearing in the hotel and on the elevators

Check in was fine, front desk gals very friendly. HOwever, despite the signs everywhere promising how clean the hotel was and in compliance with the elimination of all germs, the place was not clean at all. The inside of the elevator was filthy. The walls actually had evidence of liquids being spilled and not wiped down. The main hallway to the room had not been vacuumed in weeks or so it appeared. I actually saw a wad of gum in the corner. Carpet and office chair in the room showed evidence of spillage and stains. However they went to great pains to wrap everything touchable in plastic. I guess with the lost revenue from the shut down, they have let the cleaning staff go. Very disappointing from Holiday Inn.

It was nice that there was a restaurant on site to eat

Very clean hotel! Easy check in! They even let us check in as soon as our room was ready.

Omg ! The hallways and my room smelled like rotten eggs. The tub was not clean and someone left a sock behind from the last stay.... no one bothered to get it out the middle of the floor