Tryp Madrid Airport Suites

Hotel didnt say surcharge for airport pickup on the hotels.com site. Other items that are at surcharge is stated accordingly. Taxi would have been much cheaper!

Taxis had no idea where it was. Hotel wouldn't answer to get the free shuttle bus. Room is really awful, bright blue and green walls, tiny bed, bathroom is dangerous - can't step out of the bath with the toilet and washer right infront - nothing like the pictures online and definitely not worth €110 per night. Best thing was the restaurant, casual restaurant with a buffet offer on for €13 including water! Good fresh food and nice atmosphere. Wouldn't stay again

Booked this hotel last minute due to change in travel plans. Having an early morning flight, chose the airport area. Staff were helpful. Room was fine. Very clean...although a very strong smell of some kind of disinfectant was noticeable. Location is in an industrial kind of area. We wanted to go into the city for the afternoon/evening so we took the train in. We had about a 20minute walk to the train station from the hotel which was fine in the daytime. But coming back at night, we arrived at the station at 11 pm hoping to get a taxi to the hotel instead of walking. No taxis in sight, tried to call the hotel to have them call a taxi but was on hold for so long...never got through to hotel. No station staff and no local phones to get a taxi. We ended up walking back to the hotel in a very isolated area that I didn't feel comfortable in. If you go into city, just make sure you have a plan set to get back if you are going to be coming back late to hotel. No fault of the hotel, of course, just not a great area to be out late at night! Also I want to point out the hotel charges 9 euros each for shuttle from airport and if you need a shuttle to airport during their overnight hours (which our desired time of 7 am was considered) they want 17 euros each!! We took a taxi...much cheaper!

The hotel was clean and spacious but in an industrial park area with little around. Don't stay without access to a car.

Clear and nice pool, but the area was almost dangerous.