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Tất cả nơi lưu trú ở Kuta, Bali, Indonesia
1 phòng, 2 người lớn
Jl. Sunset Road No. 101, Kuta, Bali, IDN
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7,8
Tốt27 nhận xét
Tất cả nhận xét đến từ khách thực đã lưu trú tại đây.từ khách thực
Khách sạn doanh nhân
Nằm trong 2% nơi lưu trú hàng đầu ở Kuta
  • 9.6Nghỉ dưỡng/thể thao
    • Các tiện ích thể thao/nghỉ dưỡng tốt
  • 9.3Giá Trị so với Đồng Tiền
    • Đáng Giá Nhất so với Đồng Tiền
  • 9.1Internet
    • Dịch vụ Internet tốt
  • 7.4Sạch sẽ
    • Sạch
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8,0Rất tốtNhận phòng thg 2 29, 2020
Like grandparents, sweet but outdated
The best thing about the hotel is the friendly staff that always greets you with a smile. Aside from that, the place needs a “facelift” and I personally didn’t love the location as I couldn’t easily walk around. It’s easier if you rent a scooter or grab everywhere though. Overall, I had a great treatment and I can’t really complain.
9 đêm nghỉ
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Muh Prayudi trả lời
Dear Guest, We are happy to hear you had a positive experience during your stay at Swiss-Belhotel Rainforest Kuta! We value your input and encourage you to let us know more details about your experience with us. We are looking forward to returning to our hotel.
6,0TốtNhận phòng thg 9 9, 2019
The hotel is rated as a 4 star venue, it is not maybe 2.5 rooms are in poor condition, furniture badly in need of repairs and re-painting, bathroom shower needs good clean. No toiletries except soap and toothbrush, only 2 towels no faces or hand towels. Companion shows safe in room and bathrobes not in room Pool area no atmosphere only 2 set of chairs and about 6 bean bags Front desk staff very good always remembered name and booked taxis. Food was OK did not have breakfast so can not comment. Noisy rooms when furniture is moved around in rooms each side or above. Stayed at other Swissbel Resorts will not stay at this one again. Recommend they provide arm chairs in rooms as only one desk chair is provided
1 đêm nghỉ
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Muh Prayudi trả lời
Dear Our Valued Guest, Thank you very much for taking the time to share your review regarding your recent stay at Swiss-Belhotel Rainforest Kuta. Please accept our sincere apologies for the inconvenience caused during your stay. We have discussed your review to the respective Head of Departments in order to rectify the shortfalls and avoid re-occurrence. Thank you once again for your valuable feedback and I hope that you give us a chance to serve you better in the future. It will be our pleasure to welcoming you back and to make your next stay with us a truly memorable experience. Regards, Muh Prayudi Reservation Agent
10,0Ngoại hạngNhận phòng thg 6 29, 2019
Above and beyond
I had a lovely stay at the rainforest, it’s and absolutely stunning lush setting in a very convenient locations. Whilst having lunch at the Bule Bar, the owner was with a photography crew taking promo pictures. As I was in the background, he offered me a complimentary spa treatment. I returned to my room later in the day to a hand writer note and business card with the offer. Such a lovely gesture and the massage was absolute heaven. I will most definitely be returning.
Mish1 đêm nghỉ
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Muh Prayudi trả lời
Dear Valued Guest, Thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and we are glad to know that you had enjoyed the overall experience at Swiss-Belhotel Rainforest. We aim to exceed guest expectations and always try to make it the most memorable one for our guests. We’d like to express our gratitude for your compliments to our location. With your positive feedback, our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcoming you back soon.
8,0Rất tốtNhận phòng thg 3 5, 2019
Quiet but a little dark in placesbasically for Indonesian people
2 đêm kỳ nghỉ lãng mạn
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10,0Ngoại hạngNhận phòng thg 12 23, 2018
very very nice receptionist so please be patient with them, they are out there trying to give us the best service. Good security as well.
4 đêm nghỉ
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10,0Ngoại hạngNhận phòng thg 10 23, 2018
Nice hotel. Great food. Staff were good. Affordable price!
Erwin4 đêm nghỉ
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Teezar Mirza - General Manager trả lời
Dear Erwin, Thank you for sharing this wonderful review regarding your stay experience with us at Swiss-Belhotel Rainforest Kuta recently. We are so delighted to hear that you enjoyed the stay. Your generous comments about our hotel and staff are very much appreciated. It’s always great to hear about such positive feedback and guest satisfaction, it’s truly what we strive for. We look forward to be of your service again in the future, whenever your travel plans brings you back to Bali.
10,0Ngoại hạngNhận phòng thg 8 23, 2018
I use this hotel over and over, the suite is spacious, the beds are comfy. Breakfast good. It's not in the center, good for business
monika4 đêm đi công tác
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Teezar Mirza trả lời
Dear Monika, Thank you for choosing Swiss-Belhotel Rainforest as your accommodation during your recent visit to Bali and also for sharing this positive feedback. We are delighted to know that you had a wonderful vacation. Look forward to another chance to welcome you back in the future. Best regards, Teezar Mirza General Manager
8,0Rất tốtNhận phòng thg 5 13, 2018
Nice hotel well situated for business
gray15 đêm nghỉ
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Teezar Mirza - General Manager trả lời
Dear gray1, Thank you for staying with Swiss-Belhotel Rainforest during your recent trip to Bali and for spending some of your time to post this wonderful review. We are delighted to hear that you had an enjoyable stay. Guest satisfaction is of utmost important to us and we take our guest comments very seriously and always strive to provide comfortable and better accommodation. We appreciate your feedback and look forward to welcome you back in the future.
6,0TốtNhận phòng thg 4 4, 2018
Room facing was dull and horrible, staff asked to pay extra to change room
4 đêm nghỉ
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Teezar Mirza trả lời
Dear Valuable Guest, Thank you for your recent stay at Swiss-Belhotel Rainforest Kuta. We truly apologize for the inconvenience caused during your stay with us however may I know when is your exact travelling date to enable us trace in our system ? As we normally charge for an upgrade room if guest agreed to take the room options. Your feedback also has been shared to our team for their review of improvement. Once again, thank you for your feedback, and have a great day ahead.
8,0Rất tốtNhận phòng thg 2 13, 2018
Pleasant stay
Rooms and service very good. Hotel staff very much supportive and courteous. Booked executive suite, cleanliness good. Strongly recommend this one.
Ankit3 đêm nghỉ
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Teezar Mirza trả lời
Dear Mr. Ankit Kansara, Greetings from the team at Swiss-Belhotel Rainforest Kuta. Thank you for sharing your feedback. It was a great pleasure to be your chosen accommodation and learned that you had a very good experience while staying with us. There is no better satisfaction than knowing that we were able to exceed your expectations. Your appreciation will surely motivate our team to provide a heartfelt service to our guests. Thank you again for the review and we wish to welcome you back in the near future. Best regards, Teezar Mirza General Manager
6,0TốtNhận phòng thg 12 30, 2017
A decent hotel, but that's it
The hotel is decent. The junior suite room is big. The staff is nice and the cleanliness is OK. But that's about it, everything else is average at best. Probably better for a family looking to be further away from all the crowds.
Nick7 đêm nghỉ cùng gia đình
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Teezar Mirza trả lời
Dear Mr. Nick, Thank you for staying with us at Swiss-Belhotel Rainforest and for taking the time to share your review. It was a pleasure reading and receiving your detailed feedback regarding your recent stay with us. We would like to extend our sincerest apologies related with your unpleasant experience during your stay. Your feedback is very valuable to bring us to improving our quality of service to be better and to meet guest’s satisfaction; we thank to you for bringing it up to our attention. Kindly rest assured that we have taken note and shared your remarks to all related department to prevent this kind of disappointment to not happen again in the future. Thank you for sharing your concerns and we do hope that we have an opportunity to serve you better in the future. Best regards, Teezar Mirza General Manager
10,0Ngoại hạngNhận phòng thg 12 14, 2017
Excellent hotel
I stayed in Swiss Rainforest and I loved. Good food, super clean, e lovely staff. I definitely recommend this hotel.
Marcella6 đêm nghỉ
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Teezar Mirza trả lời
Dear Ms. Marcella, Thank you for choosing Swiss-Belhotel Rainforest as your accommodation while in Bali. Your patronage is truly appreciated. We were delighted to receive your comments on our room and breakfast. Your remarks has been shared with the rest of the team member as our consideration for future improvement. Once again thank you for your feedback, and we look forward to welcoming you back in the future. Best regards, Teezar Mirza General Manager
2,0KémNhận phòng thg 11 24, 2017
Very Disappointing!
Was so disappointed when i checked in. Booked this hotel thru expedia wif confirmation about 1 month before travel date, only to be told that they were running on full house and can only offer us a twin bedded room when i did specifically requested for a King! Worst part was when they admitted to giving up my reservation for a tour group which just came in. Highlighted to them that reservations was made 1 month ago and yet it can be given up to a later request! Really disappointing how the management runs the the hotel!
Sinsleeper2 đêm nghỉ
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Teezar Mirza trả lời
Dear Mr/s. Sinsleeper, Greetings from Swiss-Belhotel Rainforest Kuta. First of all, thank you for sharing your feedback. I do regret that the quality of our service during your recent stay did not meet your expectation and made the experience disappointing. We understand your concerns and please be assured that your feedback has been shared to the related departments for immediate improvement. I sincerely hope that we would have the chance to recover your impression of our hotel. Best regards, Teezar Mirza General Manager
8,0Rất tốtNhận phòng thg 8 4, 2017
Comfortable stay
Hotel was very comfortable and memorable stay. I belief oak restaurant menu had limited options. We stayed four nights and maximum of the time they asked us to sit outside as some function going on inside restaurant. It was very hot outside and somehow managed.Hotel service also needs to be improved.
Kaushik4 đêm nghỉ cùng gia đình
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Dewi trả lời
Dear Mr. Kaushik Das, Thank you for staying with Swiss-Belhotel Rainforest during your recent trip to Bali and for spending some of your time to post this review. We are delighted to hear that you had an enjoyable stay. Guest satisfaction is of utmost important to us and we take our guest comments very seriously and always strive to provide comfortable and better accommodation. We appreciate your feedback and look forward to welcome you back in the future. With hospitality regards, Management
8,0Rất tốtNhận phòng thg 7 10, 2017
Stay was comfortable a bit further out than we thought bath/shower a bit of a hazard would not recommend for anyone not very agile
Leith7 đêm đi nghỉ cùng bạn bè
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Dewi trả lời
Dear Mr/s. Leith, Thank you for staying at Swiss-Belhotel Rainforest during your recent visit to Bali, and be certain that we highly appreciate the time you took to share your review. Our guest's feedback is our most precious source of information in order to try to consistently improving our services and facilities. Please accept our sincere apology that your stay with us was far from flawless. We take all guest’s concerns and issues with our property seriously. Once again, thank you very much for your feedback and we hope to have a chance to welcome you again in the future. With hospitality regards, Management

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10,0Ngoại hạngNhận phòng thg 7 30, 2019
ビジネスマンにおすすめです。
部屋が広く、とても清潔で快適に過ごす事ができました。仕事での滞在でしたが、広いデスクもあり、室内のWiFiも繋がりやすくてありがたかったです。室内の照明は暗めでした。家族連れの宿泊客も多く、ビーチには隣接していませんが価格重視の方にはレジャーでの滞在にもおすすめだと思います。カルフールが近く、徒歩で行くことができます。
3 đêm đi công tác
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8,0Rất tốtNhận phòng thg 3 15, 2019
オススメのホテルです
帰りが深夜便の為空港に近く良いと思い2泊しました。ホテルのレストランOakは安く美味しかったです。近くにカルフール、グランドラッキー、パパイヤスーパーマーケットが徒歩圏内に有り、お土産も買えとても便利なホテルでした。次回も帰りには、必ず利用したいと思います。
ISAMU2 đêm kỳ nghỉ lãng mạn
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6,0TốtNhận phòng thg 11 14, 2017
もう少し頑張ってほしい
1年ぶり2度目の滞在でした。 去年より全体的に質が低下したように感じました。 「エリア内無料送迎」とあるので、どこまで無料で行ってもらえるか聞いたところ、「そんなサービスはない」とのことでした。
1 đêm kỳ nghỉ lãng mạn
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Dewi trả lời
Dear Valuable Guest, Greetings from Swiss-Belhotel Rainforest Kuta. First of all, thank you for sharing your feedback. I do regret that the quality of our service and products during your recent stay did not meet your expectation and made the experience disappointing. We understand your concerns and please be assured that your feedback has been shared to the related departments for immediate improvement. I sincerely hope that we would have the chance to recover your impression of our hotel. Best regards, Teezar Mirza General Manager
8,0Rất tốtNhận phòng thg 9 17, 2017
Nice hotel - nice staff
We had a nice time in this hotel. We spend a pleasant time in the swimming pool and it was nice to have access to the gym room. The staff was so nice, we loved spending time with them. Thanks again for all you have done, your help for transport accommodation etc...
Logan5 đêm nghỉ
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Teezar Mirza trả lời
Dear Mrs. Mayuri Loganayagam, Thank you for staying with Swiss-Belhotel Rainforest during your recent trip to Bali and for spending some of your time to post this review. We are delighted to hear that you had an enjoyable stay. Guest satisfaction is of utmost important to us and we take our guest comments very seriously and always strive to provide comfortable and better accommodation. We appreciate your feedback and look forward to welcome you back in the future. Best regards, Teezar Mirza General Manager
8,0Rất tốtNhận phòng thg 9 5, 2017
Great Staff. Great Breakfast Buffet. Nice Swimmingpool. I had a really good time. I would choose it again.
14 đêm nghỉ
Nhận xét từ khách hàng thật của Expedia
Teezar Mirza trả lời
Dear Valued Guest, Thank you for staying with Swiss-Belhotel Rainforest during your recent trip to Bali and for spending some of your time to post this review. We are delighted to hear that you had an enjoyable stay. Guest satisfaction is of utmost important to us and we take our guest comments very seriously and always strive to provide comfortable and better accommodation. We appreciate your feedback and look forward to welcome you back in the future. Best regards, Teezar Mirza General Manager
10,0Ngoại hạngNhận phòng thg 8 28, 2019
1 đêm nghỉ
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8,0Rất tốtNhận phòng thg 7 27, 2019
1 đêm đi công tác
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8,0Rất tốtNhận phòng thg 7 10, 2019
4 đêm nghỉ
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8,0Rất tốtNhận phòng thg 6 11, 2019
4 đêm nghỉ
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6,0TốtNhận phòng thg 12 18, 2018
2 đêm nghỉ
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6,0TốtNhận phòng thg 4 29, 2018
karthikeyanChuyến đi cùng gia đình
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Teezar Mirza trả lời
Dear Mr/s. Karthikeyan, Thank you for sharing this wonderful review regarding your stay experience with us at Swiss-Belhotel Rainforest. We are so delighted to hear that you enjoyed the stay. Your generous comments about our hotel is very much appreciated. It’s always great to hear about such positive feedback and guest satisfaction, it’s truly what we strive for. We look forward to be of your service again in the future.
8,0Rất tốtNhận phòng thg 11 21, 2017
Luh Dian2 đêm đi công tác
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Dewi trả lời
Dear Ms. Luh Dian, Thank you for staying with us during your recent trip to Bali, and really appreciate your effort for taking the time to share this review. We are very pleased to know that you enjoyed the overall staying experience. We have conveyed your feedback regarding the Indian food for breakfast to our Chef and rest assured we are doing our utmost to improve the quality. We look forward to welcome you back in the future. Wish you all the very best! Best regards, Teezar Mirza General Manager
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