Helzear Champs Elysées Suites

Great reception with a lady who showed me to my small but functional room. I had a single bed, with a clean and refurbished shower room. The one thing that did not work was the fact that the lighting was very bad in the sense that a couple of lamps did not work and were actually broken (not standing properly) and the curtains had to be kept closed as the window were facing other apartments and outside staircase. It felt quite claustrophobic and for that reason, i would not go back. Also, once outside my door, i had no idea how to get out and find the lifts as there were many doors to open to find the lifts and none of the doors had an Exit sign on them.

Pros: great location! Walking distance to the LV and many other flagship stores, the main champs elysees shopping area and also to arc de triomphe, where you can take le direct shuttle to/from CDG airport for 17 eu. It also has a kitchenette, which comes with a kettle, microwave (although a little dirty, housekeeping should include this in their cleaning routine) and a mini fridge/bar. It is also close to a small market where you can buy bottled water for less than 1 eu and some snacks. I loved this bec as a traveller, i’d like to bring bottled water w/me while touring so i know the water im drinking wont make me sick. Bed is comfy enough. Bathroom is clean. Cold and hot shower! Very friendly staff. Spoke english well. Safe building. You cannot enter at night without the code. Wifi is good. Cons: as like most rooms in Paris, it is very tiny. I was a solo traveller and i got a single bed but it worked out for me. Floors are very creaky but it is also an older building and thats how they keep its charm. Small elevators, could only fit you and your luggage or just 2 people with no luggage, No room service. Lacks basic toiletries like lotion/toothpaste. In room Safe is not bolted to the wall. Hallway lights are sensor activated and not very sensitive, sometimes you walk the halls with no light. To get to some rooms, you have to pass multiple doors. And with no light on, i can’t help but think some ghost is behind me. But thats just me. Overall, i would stay again!

Very nice location. Room with no night tables and when you open sofa bed there is no room for anything else.

Most disgusting room. Had 3 maids but still has old food in corners from previous guest, didn’t clean sink, clogged sinks, didn’t replace coffee two times or all towels. Had to follow up several times on anything. Staff polite but liars. Said they credited me from their incorrect charges but didn’t until I confronted them on last day. Out in the cold freezing for days. Later was told there was a code to enter. My child’s gold earrings were also stolen. Moved to a different room and floor was broken, under bed was full of dust bunnies, pulled sheets back and food under sheets. Yes, food. Unbelievable

Ive stayed at this hotel many times and its always fantastic. The service, decor, location are all perfect. I have recomended to many friends who have also stayed with positive feedback.